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Windows 7: Black screen after install 8 GB RAM

09 May 2015   #1
Albert Christo

Windwos 7 32bit
 
 
Black screen after install 8 GB RAM

i change my old RAM(2G) to (8G)
and it black screen

yesterday(8 or 9 day) i scan my computer on one website to buy a new RAM
and the result your computer maximum RAM capacity is 8GB. i search on my domain shopping website to buy a new RAM.

my spec
Intel I5-2410M 2.30Hz
Nvidia GT 520M
Mother board intel hm65


My System SpecsSystem Spec
.
09 May 2015   #2
AddRAM

Windows 7 Pro x64 Windows 10 Pro x64
 
 

Can you see and get into the bios when you turn on the PC ?

or do you see nothing but black ?

Did you get the same type and speed memory ?

Could you please tell us the exact make and model of the PC, Thank You
My System SpecsSystem Spec
10 May 2015   #3
Albert Christo

Windwos 7 32bit
 
 

Quote   Quote: Originally Posted by AddRAM View Post
do you see nothing but black ?
Black but have flashlight


Quote   Quote: Originally Posted by AddRAM View Post
Did you get the same type and speed memory ?
I bought 2x 4GB RAM i try one it's work then i install two it black screen


Quote   Quote: Originally Posted by AddRAM View Post
Could you please tell us the exact make and model of the PC
ASUS U36SD
My System SpecsSystem Spec
.

10 May 2015   #4
AddRAM

Windows 7 Pro x64 Windows 10 Pro x64
 
 

Not sure then, the specs say it will handle 2 4GB sticks.

DDR3 1333 MHz SDRAM, 2 x SO-DIMM socket for expansion up to 8 G SDRAM

Try re seating them.

Notebooks & Ultrabooks | U36SD | ASUS Global
My System SpecsSystem Spec
10 May 2015   #5
Albert Christo

Windwos 7 32bit
 
 

Quote   Quote: Originally Posted by AddRAM View Post

DDR3 1333 MHz SDRAM, 2 x SO-DIMM socket for expansion up to 8 G SDRAM


Quote   Quote: Originally Posted by AddRAM View Post
Try re seating them.
didn't not working
My System SpecsSystem Spec
10 May 2015   #6
AddRAM

Windows 7 Pro x64 Windows 10 Pro x64
 
 

I have no idea then, contact Asus support.
My System SpecsSystem Spec
10 May 2015   #7
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

32-bit Windows can't see 8GB of RAM - only the first 4GB.
It may be this which is causing the problem.
Does each stick of RAM work OK in each slot, on its own?
Use MemTest to check out the RAM.
RAM - Test with Memtest86+
My System SpecsSystem Spec
Reply

 Black screen after install 8 GB RAM




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