Unspecified device - MS Mouse

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  1. Posts : 9
    Vista
       #1

    Unspecified device - MS Mouse


    Hey guys.. Gotta say.. Really like Win7... With that being said.. I have a little bug with my MS wireless mouse..

    Under the Device and Printers my MS mouse was found initially as win7 found it as "Microsoft wireless optical mouse 1.0a".. There was a update that MS sent via update and was to update device drivers, and now under the same D&P view, my mouse model has changed to "Microsoft Wireless Optical Mouse 5000" , but in the section below for "unspecified" I am getting the icon for "Microsoft Wireless Optical Mouse 1.0a"..

    If I unplug my mouse form my box, both icons for the mouse disappear, and if I replug it back in, both of these icons re appear..

    Any reason why the OS is finding the new driver and putting the old driver in the "unspecified" section?? and how do I either get rid or correct this issue??

    I attached a screen shot

    Thanks guys!
    Attached Thumbnails Attached Thumbnails Unspecified device - MS Mouse-win7_mouse-driver.png  
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  2. Posts : 9
    Vista
    Thread Starter
       #2

    bump for help...
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  3. Posts : 32
    XP SP3 32bit, Vista HP 64bit, Seven Pro 64bit
       #3

    Go to Device Manager (not the Devices page in your pic), find the device, it should have a yellow sign with an exclanation mark, right-click it, click Uninstall.

    It is safe to do this, if the device needs to be there it will reinstall. If the device does not need to be there it won't show up again.

    I'm sure the reason both devices are listed is because they both have the same device ID. Just get rid of the one that has the exclamation mark.
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  4. Posts : 9
    Vista
    Thread Starter
       #4

    Hi Bob... Thaks for the feedback.... I should have noted that in the device manger I am getting no conflicts or errors with the mouse driver..



    zBobG said:
    Go to Device Manager (not the Devices page in your pic), find the device, it should have a yellow sign with an exclanation mark, right-click it, click Uninstall.

    It is safe to do this, if the device needs to be there it will reinstall. If the device does not need to be there it won't show up again.

    I'm sure the reason both devices are listed is because they both have the same device ID. Just get rid of the one that has the exclamation mark.
    Last edited by cb900f2; 16 Nov 2009 at 07:15.
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  5. Posts : 32
    XP SP3 32bit, Vista HP 64bit, Seven Pro 64bit
       #5

    The "HID keyboard device" is NOT the same as the "HID mouse device".

    According to your picture everything's fine. Don't remove anything!

    Are you still getting the "unspecified" thing?

    I have no idea where that is from or what to do about it.

    If it were my computer I might look for a duplicate device in the HKLM/System/CurrentControlSet/Enum key. A duplicate device entry could be removed. Don't go poking around in the registry if you are not very familiar with registry editing, and in any case set a restore point before changing anything in the registry.
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  6. Posts : 9
    Vista
    Thread Starter
       #6

    Fix the probolem.. Thanks guys!
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  7. Posts : 11,840
    64-bit Windows 8.1 Pro
       #7

    How about sharing your fix with the rest of the community?
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  8. Posts : 9
    Vista
    Thread Starter
       #8

    Good point..

    All I did was right click on the top mouse device on the top section of the devices => open properties => tabbed to hardware; double clicked on the HID-compliant mouse driver, then all of sudden the unspecific device went away


    Tews said:
    How about sharing your fix with the rest of the community?
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  9. Posts : 1
    Windows 7 Professional x64
       #9

    After he double-clicked on the driver (and this goes for mouse or printer), you then need to select the properties button, driver tab and then uninstall button. This will remove the unspecified device from your system.
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  10. Posts : 1
    Windows 7 Untimate
       #10

    How to get rid of an unspecified device?


    I had an old printer installed on an HP PC. It died. I bought a new printer. I installed the new printer according to the rules on HP's web site using an alternative driver. The installation seemed to go well. But as soon as I plug in the USB cable, an "Unspecified Device" with the name of the old printer shows up. And I can't print to anything. If I unplug the cable the unspecified device goes away but of course I can't print. I found the name of the old printer in Device Manager and uninstalled it. I plug the cable in and it's back, kind of like the monster in a horror movie. In Devices and Printers, when you click on a Device or Printer you get an option to Remove the Device, but not with unspecified devices. I've tried all the things I've found on the web, the old printer is still there.
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