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Windows 7: Windows suggests I use a USB3 port for tablet. It IS in a USB3 port..

17 May 2015   #1
pooksahib

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Windows suggests I use a USB3 port for tablet. It IS in a USB3 port..

The PC I built last year has two USB3 ports for which I've installed the proper drivers. When I connect a tablet to one of these ports, a Windows message pops up telling me the tablet could perform faster if connected to a USB3 port(!!!).

Can anyone suggest why that is happening? My grateful thanks if you can.


My System SpecsSystem Spec
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17 May 2015   #2
GokAy

Windows 7 Ultimate x64 SP1
 
 

Do you get that warning each try?

I remember getting that warning too, once or twice. Simply removing the device and replugging into the same port solved the issue for me.

Also make sure you are using a USB 3 cable.
My System SpecsSystem Spec
18 May 2015   #3
pooksahib

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Each time, yes. The tablet came with it's own cable which doesn't have the 'blue bit'. From what you say, I'm guessing that's the problem.
My System SpecsSystem Spec
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18 May 2015   #4
GokAy

Windows 7 Ultimate x64 SP1
 
 

The original cable should be usb3 if it is indeed a usb3 device. Perhaps you can visually cross check the connector with images on the Web. The only usb device I have has a black cable but it has a blue sticker with "usb3 speed" written on it. The usb 3 cords sold in the market are usually blue in Color.

Did you try the other usb3 port yet?
My System SpecsSystem Spec
18 May 2015   #5
pooksahib

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I've not seen it referred to anywhere as a USB3 device so it probably isn't. Same story in both of my PC's USB3 ports. Never mind, not a big issue. Thank you for your time, much appreciated.
My System SpecsSystem Spec
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 Windows suggests I use a USB3 port for tablet. It IS in a USB3 port..




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