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Windows 7: dvd rw drive in laptop

28 May 2015   #1
keviny6

64 bit
 
 
dvd rw drive in laptop

the drive plays cd music ok using disc , today I tried to install a cannon printer using their original disc , but drive will not pick the disc up so as I can install program. looked in help but no information for this particular problem .
at one point I was asked to format disc . did not do that it seemed wrong to me
any clues .
am using HP-processor Celeron dual core cpu 3500@210GHZ
ram 2.00gb
64 bit operating system

Help would be appreciated


My System SpecsSystem Spec
.
28 May 2015   #2
GokAy

Windows 7 Ultimate x64 SP1
 
 

The DVD-ROM may be getting old
The installation CD may be problematic

Can you check with another data CD? Also check the Install CD on another drive.
My System SpecsSystem Spec
28 May 2015   #3
keviny6

64 bit
 
 
dvd rw drive

thanks for reply---put disc in other pc and it works --tried to play movie disc --no go .
Will replace dvd drive as you say drive is old
My System SpecsSystem Spec
.

28 May 2015   #4
GokAy

Windows 7 Ultimate x64 SP1
 
 

Glad you sorted that one, good news is those drives are cheap
My System SpecsSystem Spec
Reply

 dvd rw drive in laptop




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