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Windows 7: can not open Devices and printer PLANK

09 Jun 2015   #11
mido2man

windows 7 64bit
 
 

sorry ,I copy the wrong link , here is the right link https://onedrive.live.com/redir?resi...int=file%2clog


My System SpecsSystem Spec
.
09 Jun 2015   #12
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

It looks like you have a lot of corruption.
Did you run SFC 3 times per the tutorial.
It's best to reboot after each SFC run.

If you still have corruption that SFC can't fix, you can PM/VM NoelDP and ask him if he can help.
He is an expert in the Windows Updates & Activation forum, and the best person i know of for helping to fix SFC errors.
My System SpecsSystem Spec
10 Jun 2015   #13
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

There's not much corruption as such - just the one file...
Code:
 Line 20011: 2015-06-08 17:54:13, Info                  CSI    00000344 [SR] Repairing 2 components
 Line 20012: 2015-06-08 17:54:13, Info                  CSI    00000345 [SR] Beginning Verify and Repair transaction
 Line 20015: 2015-06-08 17:54:13, Info                  CSI    00000347 [SR] Cannot repair member file [l:24{12}]"utc.app.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18869, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 20018: 2015-06-08 17:54:13, Info                  CSI    00000349 [SR] Cannot repair member file [l:66{33}]"telemetry.ASM-WindowsDefault.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18869, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 20021: 2015-06-08 17:54:13, Info                  CSI    0000034b [SR] Cannot repair member file [l:28{14}]"iscsi_init.CHM" of Server-Help-CHM.iscsi_init.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
The other two unrepairable files are 'by design' - i.e. a bug that MS may or may not get around to fixing this side of EOL
You can get rid of those by uninstalling KB3022345 or KB3068708 (or both), and hiding them/it whe the reappear in the update list.


I'll post a fix for the remaining file soon.
My System SpecsSystem Spec
.

10 Jun 2015   #14
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - m2naa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)

Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\m2naa
hit the enter key - if you get a 'Not Found' error try
DIR D:\m2naa
or
DIR E:\m2naa



The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...



XCOPY <drive>:\m2naa <drive>:\windows\winsxs /y /i /s /v /h



(e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )



run the command (it should take almost no time) and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your reply
My System SpecsSystem Spec
10 Jun 2015   #15
mido2man

windows 7 64bit
 
 

Thank you .
I did found both updatesKB3022345 and KB3068708 and uninstall is done, reboot and used m2naa as you mentioned , and run SFC /SCANNOW in normal windows , and here is the result CBS.log https://onedrive.live.com/redir?resi...int=file%2clog

I do have other issues
- installing Micorsoft security essentials I get the error mseinstall.exe unable to start correctly .
- I get error say "Device Display Object Function Discovery Provider has stopped working " .
- error say regsv32.exe unable to start correctly
ALSO ,when I try to reserve my free windows 10 upgrade ,I click on the link , nothing happens and an error say Microsoft register server has stopped working
pics of the errors https://onedrive.live.com/redir?resi...hint=folder%2c
My System SpecsSystem Spec
10 Jun 2015   #16
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Quote:
- error say regsv32.exe unable to start correctly
Unless you meant to type 'regsvr32.exe' then that file doesn't exist in Windows.

Please ZIP/Compress the CBS.log file - I'm on a metered connection!
My System SpecsSystem Spec
10 Jun 2015   #17
mido2man

windows 7 64bit
 
 

yes I meant 'regsvr32.exe' , and here is the CBS , let me know if it dosent work for you
https://onedrive.live.com/redir?resi...ithint=file%2c
My System SpecsSystem Spec
10 Jun 2015   #18
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Thanks - the error is still present
Code:
 Line 769908: 2015-06-10 12:18:18, Info                  CSI    000004fd [SR] Repairing 1 components
 Line 769909: 2015-06-10 12:18:18, Info                  CSI    000004fe [SR] Beginning Verify and Repair transaction
 Line 769912: 2015-06-10 12:18:19, Info                  CSI    00000500 [SR] Cannot repair member file [l:28{14}]"iscsi_init.CHM" of Server-Help-CHM.iscsi_init.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
It's too late now, but I'll review and try again tomorrow.
My System SpecsSystem Spec
10 Jun 2015   #19
mido2man

windows 7 64bit
 
 

that's no problem , thanks for help any way
My System SpecsSystem Spec
13 Jun 2015   #20
mido2man

windows 7 64bit
 
 

OMG , I just fix the problem , windows defender was on in the background and making all the errors , I stopped it , and every thing start to work again as normal .
My System SpecsSystem Spec
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 can not open Devices and printer PLANK




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