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Windows 7: Backing up faulty USB device

12 Jun 2015   #1
majhi

Windows 7 Ultimate x64
 
 
Backing up faulty USB device

So I have this old MP3 player that I'm holding onto because it's a standalone device and it still (usually) runs like a champ. I'm trying to back it up, but I'm having issues. I have the device open in Windows Explorer so I know I have full access to the file directory, but when I try to copy all the folders, it usually hangs and doesn't transfer anything. This is particularly an issue when it already tried once to copy a particular song, but failed. Restart of device is necessary.

When it DOES start transferring, about 30 seconds worth of copying later, it gives me a "device is not functioning" error. If it was in the middle of transferring a song at that given moment, see the first issue.

Is there a way to cache the entire contents of my MP3 player and then transfer it to my PC's folder from there?

Win 7 Ult SP1, x64


My System SpecsSystem Spec
.
12 Jun 2015   #2
Berton

Windows 7 Ultimate 64-bit, Windows 8.1 64-bit, Mac OS X 10.10, Linux Mint 17, Windows 10 Pro TP
 
 

What is the exact make and model name and number of the player? There is a thing or two that can be done but not enough information available such as what type of storage, type of connection to the computer, how new/good is the computer, types of ports on the computer whether USB 2.0 or USB 3.0, etc.
My System SpecsSystem Spec
12 Jun 2015   #3
majhi

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Berton View Post
What is the exact make and model name and number of the player? There is a thing or two that can be done but not enough information available such as what type of storage, type of connection to the computer, how new/good is the computer, types of ports on the computer whether USB 2.0 or USB 3.0, etc.
Creative Zen 16GB (Creative ZEN 2.5" Black 16GB MP3 / MP4 Player - Newegg.com)
USB 2.0
PC is good, I guess. I mean I've completely rebuilt it over the past year and it has good specs.
My System SpecsSystem Spec
.

12 Jun 2015   #4
Berton

Windows 7 Ultimate 64-bit, Windows 8.1 64-bit, Mac OS X 10.10, Linux Mint 17, Windows 10 Pro TP
 
 

I didn't find sufficient System Specifications but it appears there's 2 types, one is USB 2.0 and the other is Bluetooth. The link you gave shows an SD card for storage, might be able to pull it out and use a card reader connected to the computer. Some Desktops and most Notebooks of the last several years have one and a pocketable card reader can be found at Wal*Mart for $10, what I got last year. There's two basic versions of SD cards, the older is SD up to 4GB and the newer is SDHC at 4GB and higher. Older card readers can't work with SDHC cards. And don't rule out the USB cable, also needs to be rated at USB 2.0, may be printed on it or have a tag on it.
My System SpecsSystem Spec
12 Jun 2015   #5
majhi

Windows 7 Ultimate x64
 
 

Unfortunately the SD card isn't used, all the music is on internal storage. It's definitely not the Bluetooth model, it's much too old for that.
My System SpecsSystem Spec
12 Jun 2015   #6
Berton

Windows 7 Ultimate 64-bit, Windows 8.1 64-bit, Mac OS X 10.10, Linux Mint 17, Windows 10 Pro TP
 
 

The MP3 players I've had and now have provided a means to move data to the removable drive/disk.
My System SpecsSystem Spec
12 Jun 2015   #7
majhi

Windows 7 Ultimate x64
 
 

I've already tried that, no dice. I have to back it up over USB, and therein lies the problem.
My System SpecsSystem Spec
12 Jun 2015   #8
GokAy

Windows 7 Ultimate x64 SP1
 
 

you can try with imageusb Tools for OSForensics - ImageUSB - Write an image to multiple USB Flash Drives
PowerISO can backup USB too but it require registration
Also isobuster - not sure if USB works in free version Download IsoBuster - Best Files & Data recovery tool
My System SpecsSystem Spec
13 Jun 2015   #9
majhi

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by GokAy View Post
you can try with imageusb Tools for OSForensics - ImageUSB - Write an image to multiple USB Flash Drives
PowerISO can backup USB too but it require registration
Also isobuster - not sure if USB works in free version Download IsoBuster - Best Files & Data recovery tool
I like that first one and am going to hold onto it for future use. However my MP3 player does not get detected as a mass storage device for some reason. I tried manually updating the driver, but it only gives me the option to install it as MTP, no USB mass storage drivers to be found. It sounds a lot like I won't be able to back it up and will have to rebuild my library from scratch once this one bites the dust, yeah?
My System SpecsSystem Spec
13 Jun 2015   #10
majhi

Windows 7 Ultimate x64
 
 

Well I reinstalled the firmware and it seems like it's transferring fine now. Thanks for all your help, everyone!
My System SpecsSystem Spec
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 Backing up faulty USB device




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