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Windows 7: Seagate hdd (internal) unmount/disappear after awhile i plugged in.

18 Jun 2015   #1
kang08

Window 8.1 Pro
 
 
Seagate hdd (internal) unmount/disappear after awhile i plugged in.

Summary:
Before my Seagate ST1000DM003 (1TB) failed, the disk usage always goes up to 100% active with no transfer rate, this causing my pc freeze randomly. BIOS POST shows up'S.M.A.R.T. COMMAND FAILED', but i ignored it. Few days later i can't boot windows anymore. When i'm trying to access it, it will completely disappear from my pc even bios, but it's still spinning. i have to restart or wait some time then only it will appear again. Someone said that it was known issue. check this out: Known issues with Seagate Barracuda 7200.14 Desktop Drives
Unfortunately, the firmware update failed. Is there any other way that i can update my firmware? if yes, you can guide me with steps?
I also tried to recover my data with Gnu ddrescue, the process failed too.

Details:
Last two week, i'm facing lag issue on my computer, something like the applications takes some time to open up, and my pc freeze randomly. When i take a look at my task manager, my disk 0 (primary drive which with the windows installed in) goes up to 100% active when i'm trying to open up an application, then drop back to normal percentage after that.

7 days later, the BIOS POST hold for 1 min or longer before booting windows, and it also shows up'S.M.A.R.T. COMMAND FAILED', but i pressed 'F1' to resume booting, and when windows booted successfully, windows is so lag until i can't do anything. Task manager shows that the Disk 0 is always active at 100%, all the time even there is no transfer rate. Finally i can't boot windows anymore.

Then i installed a new windows in my secondary HDD in order to fix the problem with my primary HDD. Every time i'm trying to mount the HDD and recover my data in it, it will mount first but i still can't access it, it just like loading the file. After some time, it unmount and completely disappear from my pc, even i couldn't find it in device manager and BIOS, but it's still spinning.

I found that someone was saying that it was known issue with the model of hdd. check this out: Known issues with Seagate Barracuda 7200.14 Desktop Drives Unfortunately, the firmware update failed, tried for 5 times. By default, i make a bootable usb with the firmware, and boot it up. sometimes the software couldn't detect my hdd, but when it finally detected the hdd, the update still failed. Is there any other way that i can update my firmware? if yes, you can guide me with steps?

I also tried to recover my data with Gnu ddrescue, the process failed too. Thanks for reading it, sorry for my bad english. appreciate your help

P.S.
- Hdd doesn't have clicking sound, i think that's the problem with logical damage.
- I also faced this issue last time, then it resolved when i formatted it and installed new windows again. But i want the data back this time.
- Will this problem occur if i didn't defrag my hdd for a long time?

System: Windows 8.1 Pro

HDD: Seagate ST1000DM003 (1TB)


My System SpecsSystem Spec
.
21 Jun 2015   #2
LeonardKonrad

7 Ultimate x 32
 
 

too long...
My System SpecsSystem Spec
22 Jun 2015   #3
kang08

Window 8.1 Pro
 
 
Edited

Quote   Quote: Originally Posted by LeonardKonrad View Post
too long...
Sorry about that, this is my first post and i've just edited it. I also made a summary about it:

Before my Seagate ST1000DM003 (1TB) failed, the disk usage always goes up to 100% active with no transfer rate, this causing my pc freeze randomly. BIOS POST shows up'S.M.A.R.T. COMMAND FAILED', but i ignored it. Few days later i can't boot windows anymore. When i'm trying to access it, it will completely disappear from my pc even bios, but it's still spinning. i have to restart or wait some time then only it will appear again. Someone said that it was known issue. check this out: Known issues with Seagate Barracuda 7200.14 Desktop Drives
Unfortunately, the firmware update failed. Is there any other way that i can update my firmware? if yes, you can guide me with steps?
I also tried to recover my data with Gnu ddrescue, the process failed too.

P.S.
- Hdd doesn't have clicking sound, i think that's the problem with logical damage.
- I also faced this issue last time, then it resolved when i formatted it and installed new windows again. But i want the data back this time.
- Will this problem occur if i didn't defrag my hdd for a long time?
My System SpecsSystem Spec
.

22 Jun 2015   #4
GokAy

Windows 7 Ultimate x64 SP1
 
 

Did you reseat the data/power cables to the HDD? Also try another data cable, use CD/DVD cable for example
My System SpecsSystem Spec
22 Jun 2015   #5
kang08

Window 8.1 Pro
 
 

yeap, did that almost everyday lol. the problem still occur.
So i'm quite sure about the firmware issue which causing this:
Known issues with Seagate Barracuda 7200.14 Desktop Drives

My hdd model is ST1000DM003 which is listed in that link.
My System SpecsSystem Spec
22 Jun 2015   #6
GokAy

Windows 7 Ultimate x64 SP1
 
 

Mine is ST3000DM001 also in the list with firmware CC24, older than the so called CC4G?

I only connect this from time to time to sync my D and E drives. It was connected to my PC for as long as 20 hours if I remember correctly. Now once a week for an hour, and I haven't noticed any issues. That article talks about RAID arrays and not single drives. Up to you to decide on an action of course.
My System SpecsSystem Spec
24 Jun 2015   #7
kang08

Window 8.1 Pro
 
 

Quote   Quote: Originally Posted by GokAy View Post
Mine is ST3000DM001 also in the list with firmware CC24, older than the so called CC4G?

I only connect this from time to time to sync my D and E drives. It was connected to my PC for as long as 20 hours if I remember correctly. Now once a week for an hour, and I haven't noticed any issues. That article talks about RAID arrays and not single drives. Up to you to decide on an action of course.
The same problem happened to me last year as i said, but it fixed when i formatted it. But now i wanted to get back all my files, how can i do that?

P.S. it's 3 years old, i'm trying to get the S.M.A.R.T though.
My System SpecsSystem Spec
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 Seagate hdd (internal) unmount/disappear after awhile i plugged in.




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