Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: windows cannot initialize the device driver for this hardware Code 37

20 Jun 2015   #1
guywithcomputer

Windows 7 Home Premium x64
 
 
windows cannot initialize the device driver for this hardware Code 37

This problem has been driving me slightly crazy at the moment. It is a problem with the iPhone connected to the usb on my computer and iTunes does recognize the phone, but I cannot access the photos on it from windows explorer. Windows device manager says: windows cannot initialize the device driver for this hardware. (code 37) so I tried deleting the device drivers and rebooting and it worked temporarily but on reboot the problem returned and I have no idea who to do any suggestions?


My System SpecsSystem Spec
.
20 Jun 2015   #2
GokAy

Windows 7 Ultimate x64 SP1
 
 

See if this helps:
Quote:
If anyone is interested, I uninstalled the driver (from device manager) then shutdown computer
but left iPhone connected. Once rebooted, I went back to device manager, actions, look
for new hardware and then the autoplay prompt appeared asking if I wanted to upload photos.
My System SpecsSystem Spec
20 Jun 2015   #3
guywithcomputer

Windows 7 Home Premium x64
 
 

That only works until reboot. I uninstalled it, rebooted with the iPhone plugged in and it worked but then I rebooted but left the iPhone disconnected then when I plugged it back in the problem came back.
My System SpecsSystem Spec
.

20 Jun 2015   #4
GokAy

Windows 7 Ultimate x64 SP1
 
 

Try:
- restarting iPhone.
- uninstall all Apple products and reinstall
-------
- remove iphone, restart
- run drive cleanup as admin Drive Tools for Windows some way down
- restart and scan registry with CCleaner
- plug iPhone

Searching also reveal solutions like this:
How To Fix Error Code 37 (Windows cannot initialize the device driver for this hardware)
My System SpecsSystem Spec
21 Jun 2015   #5
guywithcomputer

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by GokAy View Post
Try:
- restarting iPhone.
- uninstall all Apple products and reinstall
-------
- remove iphone, restart
- run drive cleanup as admin Drive Tools for Windows some way down
- restart and scan registry with CCleaner
- plug iPhone

Searching also reveal solutions like this:
How To Fix Error Code 37 (Windows cannot initialize the device driver for this hardware)
So I tried what you recommended but the problem still happens. Also, the link you posted recommends deleting the upper and lower filters do you think I should try that?
My System SpecsSystem Spec
21 Jun 2015   #6
GokAy

Windows 7 Ultimate x64 SP1
 
 

Yep
My System SpecsSystem Spec
22 Jun 2015   #7
guywithcomputer

Windows 7 Home Premium x64
 
 

So I tried the fix that involved deleting the upper and lower filters, but I didnt see any upper or lower filter entries for the portable device category so I deleted it for the cd/dvd rom category becuase it said this might resolve issues for other devices. This did nothing to fix the problem and the last solution is to reinstall universal usb drives woulds it be safe to do that and if i do would i also need to delete the intel chipset usb enhanced host controller?
My System SpecsSystem Spec
23 Jun 2015   #8
ComputerGeek

Desk 1: Win 7 Pro x32; Desk 2: Windows 10 x64
 
 

I'm flying out early morning for vacation and not back for a week... so can only make these suggestions without followup

1. See https://support.apple.com/en-us/HT204095
Not exactly your problem but you SHOULD make sure you have the latest version of iTunes installed. And I'd go one step further. I'd uninstall any iTune/iPhone driver you see listed in Programs and Features and then reinstall

2. Filters are like driver "add-on" parts. They're sometimes added by 3rd party vendors to augment the native device driver so the driver supports their application. Guides for deleting upper/lower filters are often provided as it sometimes helps by removing a corrupt filter, but - what the guides DON;T mention, in doing so you are also removing ALL upper/lower filters. Doing so may help in removing a corrupt or old filter but in the process you're also deleting filters that may still be used by other apps running on your machine.

This means, for example, after deleting CD/DVD filters - IF a CD/DVD app seems not working right, uninstall then reinstall the app - this will causes it to reinstall any filter it uses that may have been deleted earlier

p.s. If one googles the filter name, you can usually tell what vendor its from. Filters from Microsoft are never the problem. It's the filters from 3rd party (non-MS) vendors that MAY cause problems
My System SpecsSystem Spec
23 Jun 2015   #9
ComputerGeek

Desk 1: Win 7 Pro x32; Desk 2: Windows 10 x64
 
 

Just noticed one more thing... you said you checked filters for portable devices and cd/dvd. But did you check disk drives?
My System SpecsSystem Spec
Reply

 windows cannot initialize the device driver for this hardware Code 37




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Windows Update causes error code 52 for audio driver in Device Manager
Hello. I installed a few recommended Windows Updates on 1/15. After the update, install, and computer refresh though, my audio stopped working. I went to Control Panel and tried opening up my audio driver, HT Omega Claro Halo, but the driver wouldn't open. I then checked my Device Manager...
Sound & Audio
Device driver installation will not see the hardware
Briefly, any attempts to reinstall network adapter driver for onboard component and also for the just-bought-and-installed in PCI-E slot network adapter results in the message: Cannot install drivers. No Intel(R) Adapters are present in this computer. Details (lots): Hardware: Acer Aspire M5811...
Hardware & Devices
Windows cannot initialize the device driver for this hardware. Code 37
Long story short, I tested a friends graphics card in my homebuilt computer to see if it worked. I took my Ati Radeon 9800 Pro out, and put in this other card, and then replaced the other card back with my Ati Radeon 9800 Pro. Since then, I cannot get the drivers to work again for my 9800. ...
Graphic Cards
No Audio device - Code 52 - can't find a driver that works 64bit
PC shows no audio device in system tray, Device Manager shows two devices with yellow explanation marks - Code 52 error. Driver details shows default Microsoft drivers in use. Various driver installs attempted. Machine updated from Vista. "Windows cannot verify the digital signature for the...
Drivers
Urgent Please:Windows cannot load the device driver for hardware.
Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39) Windows Critical update and now sadly I have all USB drivers with yellow triangle type sign..tried uninstalling drivers etc..still the same. Search web but found nothing that I can handle...
General Discussion
hp dv6000 code 28 unknown device driver issue
i am using windows 7 ultimate n 32 bit in my hp dv6000 laptop. all drivers are working fine, but still there is an uninstalled driver shown for unknown device code 28. Please help me in this regard.:(:(:( Thanks
Drivers


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 18:03.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App