Windows 7: Creative Zen Micro Photo mp3 player

So I cant get my wife MP3 player to work with Windows 7 64-bit



It is a Creative Zen 8gb Microphoto.

When I try to use the install disc, it says that it is not compatible with my version of windows.

This Windows 7 compatibility screen says it should work.

But almost everything I see on the Creative sites says XP only and no Vista or 7.

Any ideas?

Hello jawzforlife,

Did you see this:
Creative Worldwide Support

Please let us know your model number.

If you are lucky, your device has a native driver in Windows 7.
Then, correct me if I am wrong, you could turn on the device, and connect it to your Windows 7 computer, and install should go automatically.

zx81

At the top of the chat it says:
Several Creative products may only require native drivers to function on Windows 7 while others will require drivers from Creative.

Notes:
Creative may not have software development plan for earlier and non-listed products in this chart.

It then lists these MP3 players are listed in the chart (none are mine)

Creative ZEN X-Fi / ZEN X-Fi 2, DVP-FL0006
Creative ZEN, DVP-FL0001
Creative ZEN Mozaic, DVP-FL0007
Creative ZEN Stone Plus with built-in Speaker, DAP-FL0054

I have a Zen Micorophoto (model # DAP-MD0007)

right now I'm trying to run the install cd setup file in "XP compatibility mode"

we'll see how well that goes

When i try to use the CD to install the setup in XP compatibility mode I get this (see attachment) error.

After the install is compete I cant open the Zen MicroPhoto Media Explorer, and get a "this file does not have a program associated with it" (see attachment)

I don't think this program was meant to be installed on Windows 7

jawzforlife,

Try to install the CD, using Run as administrator, this option you find as lowest option in the compatibility mode.

If you don't understand this, please let me know.

zx81

When I right click on the disc there is not a Run as Admin option, so I open the disc and find the setup.exe. I can right click on that and do Run as Admin (with XP compatibility mode), but I get the same error message during installation.

Am I not doing it the right way?

You did it the right way.

Maybe some more experienced user from this forum has other suggestions to help you?

This may too late to be helpful to you, but I had the same problem with my Zen Microphoto when we got a new Windows 7 computer. I finally got my MP3 player to work with the computer by downloading the Creative Centrale software. It's the same software program that comes with Zen's new Xi-Fi 2 MP3 player. I don't recall updating my my drivers or anything like that. The software just automatically recognized my Zen. Good luck.

I'll give it a try thanks