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Windows 7: Windows can't stop your 'Generic volume' device

25 Jun 2015   #1
tgfyhre

Windows 7 32bit Home Premium
 
 
Windows can't stop your 'Generic volume' device

About 75% of the time when I try to disconnect my USB 2.0 or USB 3.0 external hard drive enclosures using "safely remove hardware" in my tray, I get this:

"Windows can't stop your 'Generic volume' device because a program is still using it. Close any programs that might be using the device, and then try again later."

"Unlocker" shows nothing is locking the drives. "What is locking this file" shows the following:

\Extend\$RmMetadata\TxfLog\TxfLogContainer00000000000000000001
\Extend\$RmMetadata\TxfLog\TxfLogContainer00000000000000000001
\Extend\$RmMetadata\TxfLog\TxfLog.bif

This is driving me nuts. It doesn't always happen but it happens often and I can't figure out why it sometimes does and sometimes doesn't. Every time I want to shut down my external enclosures, I have to go through this, and that means I have to shut off my entire PC so that I can shut off the enclosures safely without causing data loss. Why does Windows do this, even when nothing is using the files? Is there anything I can do to prevent this issue? I never had this issue with esata enclosures.


My System SpecsSystem Spec
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25 Jun 2015   #2
GokAy

Windows 7 Ultimate x64 SP1
 
 

See USB drives won't eject

- Disable Indexing and System Restore for the externals
- Set Quick Removal in policies
- and a few more

read the thread for details
My System SpecsSystem Spec
25 Jun 2015   #3
tgfyhre

Windows 7 32bit Home Premium
 
 

- I disabled indexing per drive properties - that made no difference, still can't eject disks.

- system restore is disabled on those drives.

- quick removal makes the drive perform slower, so that's a poor option.

I cannot believe that in 2015 we're still dealing with this ridiculous issue. Does Windows 10 fix this or do we have to wait until Windows 15 before they realize that people eject external storage drives?
My System SpecsSystem Spec
.

25 Jun 2015   #4
tgfyhre

Windows 7 32bit Home Premium
 
 

I'm trying to force a dismount using fsutil but maybe I'm getting something wrong. It said in the other thread to use "fsutil volume dismount [DRIVE]". Here's what I typed: ("C:\>" is already there when I bring up my command prompt)

C:\> fsutil volume dismount [Z]

because it just gives me an error in the elevated command prompt :

"The system cannot find the path specified"
My System SpecsSystem Spec
25 Jun 2015   #5
GokAy

Windows 7 Ultimate x64 SP1
 
 

try the command as:
Code:
fsutil volume dismount Z:
My System SpecsSystem Spec
25 Jun 2015   #6
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Try disabling "Distributed Link Tracking Service"
Windows can't stop your 'Generic volume' device-services.jpg
Also try setting Write Caching to enabled for that USB drive.

Write-Caching - Enable or Disable

Also try registry setting to Disable Tracking of Broken Shortcut Links

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoResolveTrack"=dword:00000001
Windows can't stop your 'Generic volume' device-no-resolve-track.jpg


My System SpecsSystem Spec
25 Jun 2015   #7
tgfyhre

Windows 7 32bit Home Premium
 
 

Quote   Quote: Originally Posted by GokAy View Post
try the command as:
Code:
fsutil volume dismount Z:
Thanks, but I still can't eject the drives. The command seems to work (A couple drives seemed to disappear briefly then come back, 2 other drives didn't seem to do that), but I still can't eject my drives. They are still locked by the same process according to "what's locking my file".
My System SpecsSystem Spec
25 Jun 2015   #8
tgfyhre

Windows 7 32bit Home Premium
 
 

Quote   Quote: Originally Posted by Callender View Post
Try disabling "Distributed Link Tracking Service"
Attachment 363927
Also try setting Write Caching to enabled for that USB drive.

Write-Caching - Enable or Disable

Also try registry setting to Disable Tracking of Broken Shortcut Links

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoResolveTrack"=dword:00000001
Attachment 363928
I disabled "Distributed Link Tracking Service"" - still can't eject.

I don't have the regitry key for ""NoResolveTrack"

But now I'm confused - 3 drives are set to "quick removal - default" and 1 drive is set to "better performance - default) with "enable write caching selected underneath. Isn't write caching risky because I could lose data? Should they all be set to quick removal?
My System SpecsSystem Spec
25 Jun 2015   #9
GokAy

Windows 7 Ultimate x64 SP1
 
 

Try HotSwap! - HotSwap!
My System SpecsSystem Spec
25 Jun 2015   #10
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

My apologies - set write caching to disabled for that drive. Registry NoRexolveTrack needs to be created manually.

If those or Gokay's suggestions don't work the only safe way to eject the drive without loosing data is - switch off the machine and wait for a minute or two before unplugging the drive.

Another test: Kill Explorer then try ejecting the drive. If safely remove hardware works it means Explorer locked the drive.

Restart Explorer.
My System SpecsSystem Spec
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