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Windows 7: problem with Seagate Expansion Drive not recognised

05 Jul 2015   #1
Noobie

Windows 8.1 64 bit
 
 
problem with Seagate Expansion Drive not recognised

Hi, I'm new to the forum so please bear with me!

So I've been using my external hard drive for over a year to store music and photos; it has a 500GB capacity.

But recently when I've plugged my hard drive in it's not showing under my computer, or if it does show it wont open and I keep getting an error message. Is there any other way I can go about searching for it on my laptop?

I don't know if it's my laptop or my hard drive that has the problem, and really need some help please!
(The only other laptop I have available is a Mac, which i cannot use to open the hard drive unless I format it, which means losing my data so i really don't want to do that)


EDIT: i've followed the troubleshooting on the seagate website, and discovered that my hard drive partition is RAW.. is there a way i can change this?


My System SpecsSystem Spec
.
05 Jul 2015   #2
GokAy

Windows 7 Ultimate x64 SP1
 
 

Run Partition Wizard free's - Partition Recovery Wizard with a Quick Scan, then take a screenshot of the results and post here, quit/exit out of wizard and remove your external until further instructions from an expert.

Screenshots and Files - Upload and Post in Seven Forums
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 problem with Seagate Expansion Drive not recognised




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