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Windows 7: External HDD showing full but it is impossible

17 Jul 2015   #61
jumanji

Windows 7 Home Premium 32 bit
 
 

Do it slowly at your leisure and calmly. TestDisk is absolutely safe if you scrupulously follow my instructions and do not click on any other command without knowing what it does. So do not worry about it. If in doubt, stop, post the screenshot for clarification and quit TestDisk to continue after obtaining the clarification.I shall be peeping into SevenForums every now and then and will catch you.

Regarding Cloning: In all cases where it is evident that the HDD has developed bad sectors and deteriorating further we advise to stop using the HDD and clone the drive.It is not so in your case.

Further this WD external drive uses hardware encryption by the inside electronics. The data in the HDD is encrypted. Cloning this encrypted data is absolutely useless. Cloning in your case is ruled out.


My System SpecsSystem Spec
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18 Jul 2015   #62
7leagueboot

Windows 7 Ultimate x64
 
 

Sorry for the long delay jumanji, I have too much work at the moment.
Nonetheless, I finally managed to do as you asked. Here's the screenshot you wanted.
I will not do anything more until I receive your next instruction.


Attached Images
External HDD showing full but it is impossible-tdisk.jpg 
My System SpecsSystem Spec
18 Jul 2015   #63
jumanji

Windows 7 Home Premium 32 bit
 
 

OK, your bootSectors are OK.

Now move to List in that Window and ENTER.

Check whether you can see the files.
My System SpecsSystem Spec
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18 Jul 2015   #64
7leagueboot

Windows 7 Ultimate x64
 
 

Yes, all folders appear to be there. Of course, I don't know if they contain anything now.
What is the next step please?


Attached Images
External HDD showing full but it is impossible-tdisk.jpg 
My System SpecsSystem Spec
18 Jul 2015   #65
jumanji

Windows 7 Home Premium 32 bit
 
 

Do you have the other empty drive connected? Was it seen by TestDisk when you started it?

Are you prepared to copy all the files to that drive?

If yes, then press a (lower case a ) to select all files and then and then C ( Shift+c) to copy. ( as you can see the instructions in that window) You may get into another screen asking for the destination. With the left, right, up and down arrow keys you may have to move to disks/directories and select the correct destination drive. (Again you will find the instructions at the bottom of the Window) You may have to struggle a bit to get to the destination drive but not to worry. You will get it. When you get the right destination drive press Enter. Copy will begin.

This is only a precautionary measure. At the first opportunity we shall copy all the files.

Then we shall continue with TestDisk and check whether we can recover the faulty drive itself.
My System SpecsSystem Spec
18 Jul 2015   #66
7leagueboot

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by jumanji View Post
Do you have the other empty drive connected? Was it seen by TestDisk when you started it?

Are you prepared to copy all the files to that drive?
Yes, Yes, and Yes (I bought the 2 TB drive specifically for that purpose).

Quote:
If yes, then press a (lower case a ) to select all files and then and then C ( Shift+c) to copy. ( as you can see the instructions in that window) You may get into another screen asking for the destination. With the left, right, up and down arrow keys you may have to move to disks/directories and select the correct destination drive. (Again you will find the instructions at the bottom of the Window) You may have to struggle a bit to get to the destination drive but not to worry. You will get it. When you get the right destination drive press Enter. Copy will begin.

This is only a precautionary measure. At the first opportunity we shall copy all the files.

Then we shall continue with TestDisk and check whether we can recover the faulty drive itself.
Ok, I will start that procedure now. Keep fingers crossed!
My System SpecsSystem Spec
18 Jul 2015   #67
jumanji

Windows 7 Home Premium 32 bit
 
 

I am retiring for the day now.

Not to worry if you are unable to copy. You are not going to lose anything.

Quit Test Disk and then create a directory called Recovery in your 2TB destination drive.

Then read this post My external hard drive suddenly became unllocated: Copying files listed by TestDisk during Recovery

Run Test Disk again to reach the Recovery folder in the Destination drive.

It may also help if you note the drive letter of your Destination drive when TestDisk starts.

I shall see you tom.
My System SpecsSystem Spec
18 Jul 2015   #68
7leagueboot

Windows 7 Ultimate x64
 
 

It looks as though everything is going well. Nearly 2000 files have been recovered with 0 failed, so far.
Can I open one of the folders on the destination drive to see what has been recovered or should I not touch anything until the copying process has completed?

Update: Whoops! It appears we cross-posted. The file copying looks as though it is working ok so I won't quit TestDisk. They are going straight into the destination drive's root but that doesn't matter as this drive is new and has basically nothing on it other than the files and programs supplied by Samsung.

Have a nice evening jumanji!
My System SpecsSystem Spec
18 Jul 2015   #69
jumanji

Windows 7 Home Premium 32 bit
 
 

Don't interrupt. You can check the files after copying is complete. Have a good day.

(Just peeped in after my before bed coffee. )
My System SpecsSystem Spec
19 Jul 2015   #70
7leagueboot

Windows 7 Ultimate x64
 
 

Good morning jumanji,

I regret the news is not so good today. Some files were recovered. Many had 0 bytes. The entire music collection is empty. And the image collection lists folders down to the letter 'L' only.

After TestDisk had completed last night, I made a new directory called Recovery as you asked and performed the whole procedure again leaving the program to run overnight. This morning's result in the Recovery folder is identical to last night's.
My System SpecsSystem Spec
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 External HDD showing full but it is impossible




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