No bluetooth after replacing hard drive. Full New Install.


  1. Posts : 4
    windows 7 64bit
       #1

    No bluetooth after replacing hard drive. Full New Install.


    I had a hard drive go bad, so I had a new one installed and have updated all drivers from the ASUS site. I've had bluetooth running on this thing perfectly for a long time before hand.

    Bluetooth settings are all enabled, and settings are set up to be discovered. There is no option to enable/disable bluetooth in my BIOS. Multiple devices can connect to each other, but not the computer. I have reset the devices themselves as well.

    There is really no reason for it to not work. Device manager shows everything working properly.

    I also am not getting any sound, and Directshow causes system crashes in DXdiag. The harddrive is from a reputable company, and I had them install it. Is there any chance that there were other hardware issues, that the computer just can't find?

    Cheers

    Asus g75VW, win7 64bit. put in a WD 224 SSD. Transferred 0 files over.
    Last edited by Kerblawrr; 08 Jul 2015 at 02:09. Reason: adding computer info
      My Computer


  2. Posts : 4
    windows 7 64bit
    Thread Starter
       #2

    Also, bluetooth service is running. It's set to automatic. I installed the atheros driver from the ASUS site, since that's the hardware I have. I've checked for an answer for a couple days now, and thus the new thread. None of the many, many threads that I have looked at properly addresses my issue
      My Computer


  3. Posts : 5,656
    Windows 7 Ultimate x64 SP1
       #3

    Try booting with Linux Mint MATE DVD/USB and see if your devices (Bluetooth and sound) work with it.
      My Computer


  4. Posts : 4
    windows 7 64bit
    Thread Starter
       #4

    replacing with Linux seems a little drastic doesn't it? I have a back up on an external, but I don't have a cd or anything. I suppose I'd be able to download a windows installation software and rip to a DVD?

    Thank you very much for the response, by the way.
      My Computer


  5. Posts : 5,656
    Windows 7 Ultimate x64 SP1
       #5

    I didn't say anything to replace, it is called a live linux, you boot with the DVD/USB (no installation done). It is a good method to eliminate hardware faults. Re-consider please.
      My Computer


  6. Posts : 4
    windows 7 64bit
    Thread Starter
       #6

    Alright. I'll give it a go thanks.
      My Computer


 

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