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Windows 7: External drive not in computer & disk mamagement need urgent help plz

17 Jul 2015   #1
Tara100

Windows 7 Home Premium 64 bit
 
 
External drive not in computer & disk mamagement need urgent help plz

Hello

I am trying to transfer a file from voice recording equipment that urgently needs to be sent off today

I successfully used the device and transferred from it two days ago, but now when connected via USB port, the drive does not show in 'computer' nor 'disk management' - I have tried other ports to no avail, and my mobile phone charges fine in them all.

I have been and checked in device manage for yellow ticks by usb, but there are no alerts there.

Please can you help? I've been trying to sort this out for many hours now
I'm adding screenshots below.

Thanks in advance




Attached Thumbnails
External drive not in computer & disk mamagement need urgent help plz-disk.jpg  
My System SpecsSystem Spec
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17 Jul 2015   #2
Tara100

Windows 7 Home Premium 64 bit
 
 

Here are the screenshots:


Attached Thumbnails
External drive not in computer & disk mamagement need urgent help plz-device.jpg   External drive not in computer & disk mamagement need urgent help plz-disk.jpg  
My System SpecsSystem Spec
17 Jul 2015   #3
PBzeer

Windows 7 Professional 32 bit and 64 bit
 
 

Have you tried the Add a Device in Control Panel > Hardware & Sound? That should at least tell you if Windows can find it. If it doesn't, then I would expect it's a connection problem, most likely the cable.

Also, it would help if you could try it with a different PC. Again, if it doesn't work there, it's most likely a connection problem.
My System SpecsSystem Spec
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17 Jul 2015   #4
Tara100

Windows 7 Home Premium 64 bit
 
 

Quote   Quote: Originally Posted by PBzeer View Post
Have you tried the Add a Device in Control Panel > Hardware & Sound? That should at least tell you if Windows can find it. If it doesn't, then I would expect it's a connection problem, most likely the cable.

Also, it would help if you could try it with a different PC. Again, if it doesn't work there, it's most likely a connection problem.

Hello

I should have said I've tried that, and windows can't find it


Attached Images
External drive not in computer & disk mamagement need urgent help plz-add.jpg 
My System SpecsSystem Spec
17 Jul 2015   #5
PBzeer

Windows 7 Professional 32 bit and 64 bit
 
 

Do you have a different cable you could use?
My System SpecsSystem Spec
17 Jul 2015   #6
jumanji

Windows 7 Home Premium 32 bit
 
 

Have you tried the voice recording equipment on another PC?
My System SpecsSystem Spec
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 External drive not in computer & disk mamagement need urgent help plz




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