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Windows 7: Film Scanner and Printer Not Working

21 Jul 2015   #1
ColColt

Windows 7(64) Home Premium
 
 
Film Scanner and Printer Not Working

Today I thought I'd do some film scanning with my six week old Epson V600 scanner. It powered up with the green light but the usual blue light didn't come on. I checked connections and all was well. I put in a ticket to Epson.

Some thirty minutes later I needed to print a document on line, turned on my Epson WF-2530 printer and now it doesn't work. Both are connected to separate USB ports, one in back and the other in front since I ran out of ports in the back.

It's beginning to sound like a computer problem more than a device problem as both were working yesterday. Both devices are connected to my vista computer and I thought I'd ask you guys since there is no Vista forum anymore. I hate to lug both printer and scanner upstairs where my Window 7 computer is as I'd have to do all that set up and software load, etc. Any ideas where the problem may be?


My System SpecsSystem Spec
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22 Jul 2015   #2
maxie

windows 7 home 64bit
 
 

First step should be to check that the USB Ports are working with other Devices ...

Seems you are not using a USB hub for connection ? ...


If you could also please Post the System Information for the Computer ... That would be of help ...
My System SpecsSystem Spec
22 Jul 2015   #3
ColColt

Windows 7(64) Home Premium
 
 

The ports used are the same I've used for months. Like most things that can be solved by a reboot it appears this was one of those instances. I restarted, walked outside about 20 minutes with my dog, came back in expecting the restart and all icons, etc on the screen. All I saw was a series of blue/green horizontal lines on the monitor. I thought for sure my HDD had went belly up so, I shut down for about a minute, restarted and both the printer and scanner was working again. No idea what caused the problems. Sometimes I think these updates from avast and Microsoft cause at least part of them.
My System SpecsSystem Spec
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22 Jul 2015   #4
maxie

windows 7 home 64bit
 
 

Updates can cause problems , I always use a spare System for testing though I know that is not as possible for everyone to do ..

The main thing is you got the issue sorted ...
My System SpecsSystem Spec
22 Jul 2015   #5
ColColt

Windows 7(64) Home Premium
 
 

Yes, and all seems well so far today with the exception of getting Mail System Delivery notifications to people or places I never sent email but; that's another issue.
My System SpecsSystem Spec
22 Jul 2015   #6
maxie

windows 7 home 64bit
 
 

If you have another issue you can always start a new Thread ...
My System SpecsSystem Spec
22 Jul 2015   #7
ColColt

Windows 7(64) Home Premium
 
 

Yes, thanks.
My System SpecsSystem Spec
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 Film Scanner and Printer Not Working




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