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Windows 7: USB 3.0 ports not working after upgrading power supply

26 Jul 2015   #31
GokAy

Windows 7 Ultimate x64 SP1
 
 

Right click computer and "manage", then Disk Management, or just Win+R then diskmgmt.msc


My System SpecsSystem Spec
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26 Jul 2015   #32
Zibeltor

Windows 7 Home Premium 64bit
 
 

Oh; interesting. No, I don't see it there either (except when it does get recognized ~ 2/10 times).
My System SpecsSystem Spec
26 Jul 2015   #33
GokAy

Windows 7 Ultimate x64 SP1
 
 

Ok, I got a few things to try more before calling it a hardware issue, but these become intrusive so backup

DriveCleanup
- Make an image backup of C if possible (for example with Macrium free if you don't have a paid software - Imaging with free Macrium)
- Create a manual System Restore point - System Restore
- Remove all devices other than keyboard and mouse
- Restart PC
- Run DriveCleanup as admin - Drive Tools for Windows
- Restart PC
- Scan files and registry with CCleaner free
- Restart PC
- Try the problem devices now
- If you see any issues with your current working devices, restore to the Restore point/or image backup you have made.

** DriveCleanup is supposed to remove any and all drivers for unattached devices, so you will see them re-install upon attaching.
My System SpecsSystem Spec
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26 Jul 2015   #34
Zibeltor

Windows 7 Home Premium 64bit
 
 

Alrighty; I followed the steps you suggested, but I'm not certain that the DriveCleanup tool worked. I did have to reinstall some drivers, but all that popped up was a little DOS window with a bunch of instructions I wasn't sure how to utilize and then at the end of the text, it said "Press any key to close." Is that how it's supposed to work? If so, I'm afraid it didn't seem to have any effect on the connectivity/detection issue.
My System SpecsSystem Spec
27 Jul 2015   #35
GokAy

Windows 7 Ultimate x64 SP1
 
 

Ok, final one from me

Make absolutely sure you have at least created a manual System Restore point (as said in previous post), this may fix this issue but break others, in that case restore to the point you created:

Delete the upper and lower filters for USB host controllers and hubs

How to Delete the UpperFilters and LowerFilters Registry Values

You will need to delete them for the following GUID:
USB host controllers and hubs - 36FC9E60-C465-11CF-8056-444553540000

If (after a restart) this fails too, restore to the point you created in order to avoid any issues you are not yet aware.

In that case, perhaps you can use an add-on PCIe USB 3.0 card like:
Amazon.com: AnkerĀ® Uspeed USB 3.0 PCI-E Express Card with 4 USB 3.0 Ports and 5V 4-Pin Power Connector for Desktops [VL805 Chipset]: Electronics
or
Rosewill RC-505 - 2-Port USB 3.0 PCI Express Card - Newegg.com
My System SpecsSystem Spec
27 Jul 2015   #36
Zibeltor

Windows 7 Home Premium 64bit
 
 

Alrighty, thanks for the continued support! I'm afraid I'm going to be out of town until next week, so these troubleshooting steps will have to wait for a while. Thanks for the suggestion re: add-on PCIe USB 3.0 cards! I didn't even know they made those (and so cheap!)

I'll probably just end up buying a new case soon enough though. Aren't they supposed to be coming out with the next generation of USB soon anyway, or is it already out? Seems like I might as well just upgrade and sort of do a hermit crab style thing with all my hardware (let it shed it's older, crusty, and beat up shell and move into a nicer, newer shell with more features :P). I really do appreciate all your help though! Once I get back, I'll make sure to do another post with the results of the UpperFilters/LowerFilters fiddling.
My System SpecsSystem Spec
27 Jul 2015   #37
GokAy

Windows 7 Ultimate x64 SP1
 
 

No problem, we will be here
My System SpecsSystem Spec
27 Jul 2015   #38
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

For Disk Management this tutorial by Golden will help you.

Disk Management - Post a Screen Capture Image
My System SpecsSystem Spec
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 USB 3.0 ports not working after upgrading power supply




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