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Windows 7: Secondary Hard disk problem, Randomly disconnects.

24 Jul 2015   #11
shuin

Windows 7 x64
 
 

Ok this is kinda irritating because when I try to run diagnose to wd... My os is suddenly not responding i'm using my phone so I was able to reply to this thread...

I know my hdd is disconnecting itself because it is hotplug (?) supported. When hdd is disconnected windows will prompt that hdd is disconnected, and when reconnected windows reads that and give me options what should I do after hdd is connected ( the usual prompt when you insert a normal usb)


My System SpecsSystem Spec
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24 Jul 2015   #12
GokAy

Windows 7 Ultimate x64 SP1
 
 

It shouldn't be the case, but does it show in "Safely Remove" list like a USB drive?

Did you try loading defaults in BIOS?
My System SpecsSystem Spec
24 Jul 2015   #13
shuin

Windows 7 x64
 
 

Yeah already reset loaded the default settings on my mobo
My System SpecsSystem Spec
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24 Jul 2015   #14
CKWD

Windows 7 Home Premium x64
 
 

Is this your only drive? Please answer all my questions on post #10 so that I can know what I can suggest and what not. If this is a secondary drive and the system hangs when trying to launch WD DLG, then remove the Green drive and launch it again. If it works, connect the drive again but to a different port with a different cable, and launch the program one more time. If it hangs yet again, the drive is making it malfunction.

If you can, do what I suggested in post #10. Post back!

CK_WD
My System SpecsSystem Spec
25 Jul 2015   #15
shuin

Windows 7 x64
 
 

All drives are in good health sir.

I even did switching Sata slot and cables.
My System SpecsSystem Spec
25 Jul 2015   #16
shuin

Windows 7 x64
 
 

Just a quick update, I test my external drive to another computer (old desktop of my job's office, windows xp) and my external drive is running! It wasn't broken, so I think mobo is faulty here hmmm
My System SpecsSystem Spec
26 Jul 2015   #17
GokAy

Windows 7 Ultimate x64 SP1
 
 

I am out of ideas other than:

Quote:
Perhaps you can also download and make a bootable DVD/USB for Linux Mint MATE, and then boot with it. See if HDD gets disconnected there too.
My System SpecsSystem Spec
27 Jul 2015   #18
CKWD

Windows 7 Home Premium x64
 
 

I apologize shuin, but:
How can you be certain that all drives are in good health?
How many drives are these?
You are speaking now of an external drive, when the case is about a Green (internal) drive. Do you mean you connected it externally to a Windows XP machine?

The best test is to either connect the Green drive internally on another PC, or connect another known good working drive to your motherboard on the place of the Green drive.

One of these will most probably not work. Depending on which one it is (you will need to observe for some time in which case which drive will start to disconnect and reconnect itself) you will know which part in your system is malfunctioning. Post back with these results!

CK_WD
My System SpecsSystem Spec
27 Jul 2015   #19
GokAy

Windows 7 Ultimate x64 SP1
 
 

To the SevenForums experts Would removing upper/lower filters for Hard Drive Controllers or Hard Drives possibly fix this issue? What are your thoughts?

** I would first see if it is alright in Linux and carry out the tests CKWD put out though before going into registry.
My System SpecsSystem Spec
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 Secondary Hard disk problem, Randomly disconnects.




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