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Windows 7: Problem with webcam on Windows 7

11 Nov 2009   #1
KellenLawson

Windows 7
 
 
Problem with webcam on Windows 7

Hey there

I have the CZ-10 Ultra 15" laptop from ibuypower.com, and recently upgraded to Windows 7. I haven't noticed any problems until just now. It appears that my built-in webcam is not functioning anymore.

I get a message at startup asking if I want to restart to fix device functionality issues or something along those lines. But, doing so does not seem to solve the problem. I also get a message about "Smart Watchdog" not functioning.

Is there a fix for this?

(This may be really simple. I guess I just need to know how to find out the model of the webcam, so that I can download the proper drivers?)


My System SpecsSystem Spec
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11 Nov 2009   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

go to device manager, information may be there.
My System SpecsSystem Spec
11 Nov 2009   #3
bobkn

Windows 7 Pro X64 SP1
 
 

Quote   Quote: Originally Posted by KellenLawson View Post
Hey there

I have the CZ-10 Ultra 15" laptop from ibuypower.com, and recently upgraded to Windows 7. I haven't noticed any problems until just now. It appears that my built-in webcam is not functioning anymore.

I get a message at startup asking if I want to restart to fix device functionality issues or something along those lines. But, doing so does not seem to solve the problem. I also get a message about "Smart Watchdog" not functioning.

Is there a fix for this?

(This may be really simple. I guess I just need to know how to find out the model of the webcam, so that I can download the proper drivers?)
According to www.ibuypower.com, your model has an original manufacturer's model of KHLB2.

If you follow the link, howver, that model isn't shown. The one whose name is closets in appearance is this (KHLBX):

Driver Download

For Win7, it recommends using the built-in drivers.

If you have any unidentified devices in Device Manager, all that I can think of is uninstalling them and letting Windows re-detect them.




Driver Download
My System SpecsSystem Spec
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11 Nov 2009   #4
KellenLawson

Windows 7
 
 

Uninstalling and redetecting did the trick, actually. I feel silly now, haha

But thank you so much! Problem solved!
My System SpecsSystem Spec
Reply

 Problem with webcam on Windows 7




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