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Windows 7: External hard drive/flash drives causing high cpu and slowdown

02 Sep 2015   #1
BreanneS

Windows 7 Home Premium 64bit
 
 
External hard drive/flash drives causing high cpu and slowdown

If this is in the wrong forum, please move it to the right place, thanks.
Alright so this all started a lot of months ago but now it's getting really annoying. At first I noticed my laptop acting up with my Sandisk flash drive that I've had for years. It'd take a while to connect then after it did whenever I'd eject it through the devices panel it'd say that the flash drive needed to be troubleshooted? It could never find what the problem was. Plugged in my newer flash drive and it acted the same. Finally tried my Seagate Slim Portable and the same thing happened.

Then after a while whenever I'd plug in one of them my laptop fan would kick up on high and my cpu would start to spike pretty high. It wouldn't happen immediately but after at least a minute of having it plugged in this would happen. Once I ejected it the cpu would still be spiking and I'd have to restart the computer to get it to stop. Also sometimes when plugging one in my cursor would really slow down or freeze for a bit then be normal again.

This happens no matter what usb port I try. Just recently when I decided to plug in my external hard drive into a different port the screen literally FROZE even my cursor disappeared and no keyboard input so I had to force it off.

I've tried checking if the ports needed driver updates but they're supposedly up to date. I've scanned my computer but nothings there. My computer has the latest updates too. I've even checked my settings to high performance. Is there any way to find out what's causing this?


My System SpecsSystem Spec
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02 Sep 2015   #2
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi and welcome to SevenForums,
How long have you been using Trend Micro
Not a good sign imho
Often to correct problems a system needs to be clean installed.
Use Panda instead.
My System SpecsSystem Spec
02 Sep 2015   #3
BreanneS

Windows 7 Home Premium 64bit
 
 

I've been using Trend for years without any problems.
Yeah that's what I was afraid of but I want to see if I can get stuff working without having to go to that extreme.
My System SpecsSystem Spec
.

02 Sep 2015   #4
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
You might search Trends forum for issues popping up ?
Otherwise not many people here could be paid to use any IOBit products they cause too many BSOD
Consider yourself lucky so far but it sounds like a typical security scanning the drives while the system is attempting to access them.
My System SpecsSystem Spec
02 Sep 2015   #5
BreanneS

Windows 7 Home Premium 64bit
 
 

Well you were onto something! I first disabled Trend temporarily and tried plugging my external drive in. It still took at least 20 seconds before I could use my usb mouse to move and for the drive to connect. I left it plugged in for a bit, laptop was calm as can be. When I unplugged it, it was still calm but I still get an exclamation mark next to the drive in devices....
Turned Trend back on and unchecked where it said to prevent programs from automatically loading from the usb port. Plugged the drive in again, it connected much faster and it didn't sound like my computer was going to explode. So I think I might have solved the problem....didn't realize it could have been something this simple.
My System SpecsSystem Spec
02 Sep 2015   #6
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
Sounds like you turned off autoplay ?
Which probably would be a good idea depending on how much data is on the drives...
Plus yes autoplay would do just that and is considered a security risk from most flash drives but also any .exe file that you may not of wanted to run.
My System SpecsSystem Spec
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 External hard drive/flash drives causing high cpu and slowdown




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