Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: WD Desktop green HDD 3TB not recognized in win 7

10 Sep 2015   #1
gparmar83

win 7 professional 64x
 
 
WD Desktop green HDD 3TB not recognized in win 7

hi to all

couple of days ago my 3TB Network Drive (WD My book Live) stop working. i tried everything using the WD discovery software, net discovery tool etc to make it work but all in vain, then i found a link on WD forums

"how to unbrick a WD NAS drive" which explain how to recover your data and manually install the software.
after taking the HDD from enclosure. I plug it in to win 7 machine but win 7 did not recognized the HDD anywhere including the BIOS.

i tried to move the HDD to different SATA ports, change the settings to ACHI in BIOS still nothing.

any help would be appreciated.

thanks


My System SpecsSystem Spec
.
11 Sep 2015   #2
CKWD

Windows 7 Home Premium x64
 
 

Hello gparmar83!

I'm sorry for the My Book Live problem!

Unfortunately, removing the drive from the enclosure has resolved into the warranty being voided. Also, the error could have been in both the drive, or enclosure, but now it may be harder to try and do something about it.

What was the exact problem? What happened prior to the issue? Do you have valuable information on that drive? How exactly did you try to connect the HDD, internally or externally (USB to SATA adapter)? Try both.

If the drive can't be read outside its enclosure, try returning it in it and using another USB cable to make the connection.

If nothing works, I'm afraid the best option for the data is to contact a data recovery company. This is a list of WD's official data recovery partners, they have most information on the specifics of WD drives.

WD official data recovery company:
Support Answers

Best of luck!

CK_WD
My System SpecsSystem Spec
12 Sep 2015   #3
gparmar83

win 7 professional 64x
 
 

hi CW_WD, thanks for your reply.
i know that i should not have removed the hdd from enclosure but i did. so leaving that thing behind. somehow i am able to make system detect my drive but when i checked in disk management it only shows as 0.0 GB no initialized but online.
to confirm it i run the "diskpart" command which shows disk as only 512 bytes.

now my question is there a way to format the drive and recover the data from formatted drive because going to those data recover companies is quite expensive and i probably wont be able to afford there charges.

thanks again.
My System SpecsSystem Spec
.

14 Sep 2015   #4
CKWD

Windows 7 Home Premium x64
 
 

Reformatting a drive is not advised prior to trying to recover data, it makes it even harder. You could try a data recovery tool at home, but again could be risky. :/

CK_WD
My System SpecsSystem Spec
Reply

 WD Desktop green HDD 3TB not recognized in win 7




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Green Check marks appearing on desktop icons, what causes this?
I've been running windows 7 for quite awhile. A couple days ago suddenly some of the icons on my desktop have green checkmarks. I've tried to research it and saw info about backups with norton 360 and I went in and disabled the overlay but these check marks don't look like the ones in screen...
Performance & Maintenance
Multiple drives, One Desktop, all drives recognized in network
Hi All, I have (4) hard drives that already have Windows 7 installed on each. My rig is a custom build, so as for Motherboard, I have: Motherboard: Gigabyte G1.Assassin (has two 6GB/s SATA ports, and four 3 GB/s SATA ports) if not mistaken. I would put eligible drives on the 6 GB/s ports,...
General Discussion
hard drive NOT recognized in computer but IS recognized in disk mgmnt.
I just rebuilt an old system using Windows 7 Home Premium after using WinXP pro for many years. The primary hard drive is WDC 150 Mg and Win7 is installed and updated to current with SP1. I dropped a second WDC hard drive in, formatted and was going to use it for a 2nd backup unit. Both of these...
Hardware & Devices
Computer randomly turns off with green blinking green light on power
So today I was just watching a YouTube video, not gaming, not doing anything too intensive. Suddenly my computer shuts off with the power button blinking green. No BSOD, just powered off and won't turn back on. I tried unplugging the power cable and holding down the power button for 30 secs with no...
Hardware & Devices
D-link rangebooster n 650 desktop adapter not recognized by PC/Win7
A friend of mine gave me a D-Link Rangebooster N 650 and when i got home and i plugged it into my PCI port, nothing happened. No LED from the card itself, no notification from Windows, nothing. I tried another PCI port but nothing worked. What should i do?
Hardware & Devices


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 07:13.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App