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Windows 7: PC won't see external ESATA drives after sleep

12 Sep 2015   #1
tgfyhre

Windows 7 32bit Home Premium
 
 
PC won't see external ESATA drives after sleep

When I wake my PC from sleep, it doesn't recognize my external ESATA drive enclosures when I turn them back on, until I reboot my PC, then everything is fine again. It sees external USB drives enclosures fine - it's just the ESATA enclosures it doesn't see. Is this a setting in the bios perhaps or is there some setting I can check in Windows to see what's causing this?


My System SpecsSystem Spec
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13 Sep 2015   #2
GokAy

Windows 7 Ultimate x64 SP1
 
 

Can you mount/unmount E-SATA drives, for example, after restarting (using safely remove hardware and later reattaching the HDD)?

You may need to adjust SATA Operation Mode for E-SATA ports to AHCI in BIOS.
Also install the drivers from ASUS support site for your motherboard's E-SATA controller.
My System SpecsSystem Spec
13 Sep 2015   #3
tgfyhre

Windows 7 32bit Home Premium
 
 

Well, once I reboot, I can mount and unmount ESATA drives without issue. It's only after sleep that I can't mount ESATA drives. Once I reboot everything works fine until next time I put it into sleep.

I am using an ESATA card with drivers supplied by the card manufacturer. I was told to use those particular drivers so I could use the Highpoint RAID management software to eject my drives from my enclosure. I don't actually use my external drives for RAID though- just JBOD.

I'm pretty sure my BIOS is already set to AHCI but I'll double-check. Is there anything else in my BIOS I should be looking for that could affect this?
My System SpecsSystem Spec
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13 Sep 2015   #4
Berton

Windows 7 Ultimate 64-bit, Windows 8.1 64-bit, Mac OS X 10.10, Linux Mint 17, Windows 10 Pro TP
 
 

To avoid a similar issue with USB Drives I turn off Sleep and Hibernation and the power-saving settings for all external ports. Maybe changing the power settings for the eSATA and USB ports will help, keep them active.
My System SpecsSystem Spec
14 Sep 2015   #5
GokAy

Windows 7 Ultimate x64 SP1
 
 

If it is a card of course no need to mess with BIOS E-SATA settings, those would be for motherboard ports.

Berton has a good idea, but I would check PCI-e related settings. For example, within your active power plan (Control Panel - Power Options), check PCIe Link State Power Management - Turn On or Off in Windows
My System SpecsSystem Spec
14 Sep 2015   #6
tgfyhre

Windows 7 32bit Home Premium
 
 

Quote   Quote: Originally Posted by GokAy View Post
If it is a card of course no need to mess with BIOS E-SATA settings, those would be for motherboard ports.

Berton has a good idea, but I would check PCI-e related settings. For example, within your active power plan (Control Panel - Power Options), check PCIe Link State Power Management - Turn On or Off in Windows
I just checked that setting and it is already set to off.
My System SpecsSystem Spec
14 Sep 2015   #7
tgfyhre

Windows 7 32bit Home Premium
 
 

Quote   Quote: Originally Posted by Berton View Post
To avoid a similar issue with USB Drives I turn off Sleep and Hibernation and the power-saving settings for all external ports. Maybe changing the power settings for the eSATA and USB ports will help, keep them active.
Well that's the whole point though - I want to be able to use sleep manually when I desire to avoid having to turn off my PC entirely at times - like when I want to watch a movie and I want my living room to be quiet. Turning on my PC takes forever these days so it's nice to just put it into sleep so I can wake it instantly.
My System SpecsSystem Spec
14 Sep 2015   #8
GokAy

Windows 7 Ultimate x64 SP1
 
 

You need an SSD my friend It will improve your PC experience greatly.

Can you get them recognized if you scan for hardware changes in Device Manager (devmgmt.msc)?
Also did this previously work or trying to make it work for the first time?
My System SpecsSystem Spec
16 Sep 2015   #9
tgfyhre

Windows 7 32bit Home Premium
 
 

Quote   Quote: Originally Posted by GokAy View Post
You need an SSD my friend It will improve your PC experience greatly.

Can you get them recognized if you scan for hardware changes in Device Manager (devmgmt.msc)?
Also did this previously work or trying to make it work for the first time?
I'm sure an SSD would help a lot with my frustrations these days.

I haven't tried using device manager to recognize them but next time I wake from sleep I'll give it a try. This is nothing new - my PC has never recognized ESATA from sleep.
My System SpecsSystem Spec
16 Sep 2015   #10
strollin

W10 Pro desktop, W10 laptop, W10 laptop, W10 Pro tablet (all 64-bit)
 
 

Next time it happens, instead of rebooting, try going into Device Manager, right-click on the computer name at the top of the list and select "Scan for hardware changes" to see if the system will detect the external drive then.

If that works at least you won't have to reboot.

Doh! I see GokAy already made that suggestion!
My System SpecsSystem Spec
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