Can't access USB Drives on Acer laptop-Windows 7


  1. dhallagan50
    Posts : 2
    Windows 7 Home Premium
       New #1

    Can't access USB Drives on Acer laptop-Windows 7


    My sister has an Acer laptop that she uses ONLY for connecting to a Dymo LabelWriter 450 for work.
    She bought a $3.96 POS USB fan and plugged it in. Didn't like it, and unplugged it. Now we can't use her label printer, the fan (I'm guessing) appears as an unknown device and the following comments:
    Port_#0001 Hub_#0004
    Windows has stopped this device because it has reported problems.
    Code 43
    I've tried resetting the registry. It was already set on 3.
    I've tried deleting/uninstalling the device. It keeps coming back.
    I've tested the printer and USB cord on my HP and it works fine.
    I've tried updating Windows 7 drivers.
    I've tried updating the Labelwriter 450 software and reinstalling.
    Nothing works. Doesn't matter which of her 3 USB ports I plug the printer in to-nothing happens. Print jobs go to the queue and stay there until deleted.
    I've tried plugging in USB flash drives, and they're not found.
    I think, somehow, this POS USB fan has messed up the controller or "something".
    Does anybody have any words of wisdom that will get rid of the "unknown device" for good, and bring my USB ports back on line?
    Thanks so much for your help.
    DH
      My Computer
    Quote Quote

  3. jumanji
    Posts : 7,055
    Windows 7 Home Premium 32 bit
       New #2

    Remove all USB devices and do a System Restore to a point before the POS USB Fan was plugged and check whether it helps.
      My Computer
    Quote Quote

  4. dhallagan50
    Posts : 2
    Windows 7 Home Premium
    Thread Starter
       New #3

    Hi, Jumanji-
    Sorry, I should have mentioned-this Acer doesn't have a restore point. All it's ever done is run the Dymo Labelwriter. My sister isn't allowed to hook up hardware to her company PC, so she uses this strictly to generate client mailing labels. It's never been backed up, never had SW updates, never even connected to the internet until this happened...This Dymo printer, besides that wonderful little USB fan, is all that's been hooked up to this as far as USB devices go. No matter what I do, this "unknown device" still shows in the list of Devices. I can't delete it, I can't uninstall it, etc. I tried disabling the USB suspend feature, thinking that this POS fan had somehow commandeered all of the ports when it was plugged in, but that made no difference.
    I'm wondering if the young men at my local Staples could figure this out....
    Thanks, though.
    DH
      My Computer
    Quote Quote

 

  Related Discussions
Hi, I have a acer aspire laptop, and I asume Acer eSettings Management should be on there.
Hello, everyone. What an abundance of help there is here. I might say too much as all the threads I've looked at trying to find my precise issue has left me scratching my head. Without a doubt folks here are far more knowledgeable than I. I bought a laptop about 2 years ago second hand and it...
Hi, I've read several threads now and searched online, but am still somewhat unsure about a question I have. :confused: Is it possible to give Virtual PC access to the internet for browsing or running a program/client that needs internet access, but not allow it to access the host's C:drive...
One evening I attempted to install windows 8. After the installation it repeatedly booted back into the windows installation. After removing the install disk, it booted into windows 7 normally. I decided to install a clean copy of windows 7 and that's when the problem appeared. The windows insall...
This is sort of an extension of a previous problem, which I never found a solution for. Thread: https://www.sevenforums.com/general-discussion/3745-accessing-drives-windows-explorer-takes-long-time.html Basically, I sometimes can't access other drives/partitions on my computer. If I look at my...
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 12:50.
Find Us