Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: A hard disk could not be found. I don't know what to do from here.

17 Sep 2015   #1
ViviWannabe

Windows 7 home premium sp1 64 bit
 
 
A hard disk could not be found. I don't know what to do from here.

So, my computer (alienware Aurora r4) was completely frozen, no response from mouse, keyboard, nothing. I reset by holding down the power button. When I turned it back on, it beeped once, then recommended that I run startup repair. I tried to restore from a system image, and got error message "the system cannot find the file specified 0X80070002". It took me to system recovery options and I tried startup repair. It said "windows cannot repair this computer automatically." I clicked on "view diagnostic and repair details" and at the bottom it said "root cause found: a hard disk could not be found. If a hard disk is installed, it is not responding." When restarting, it will not allow me to select "start windows normally." I suspect the keyboard is not responding because it won't even let me select startup repair, it just automatically selects it when the time runs out. I also suspect that selecting "start windows normally" won't help me anyway since the computer can't find the hard drive.
I have no idea how to proceed from here. I know exactly Jack squat about hardware so I wouldn't know how to check if the hard drive is connected even if I did open it up. Please help.


My System SpecsSystem Spec
.
17 Sep 2015   #2
Pauly

Win7 Ultimate X64
 
 

You could try entering the bios on powerup and see if the HDD is still listed as present
You could also try your HDD manufacturers website and get a bootable HDD diagnostic program to check your drive, something like Western Digital Data Lifeguard for DOS
My System SpecsSystem Spec
17 Sep 2015   #3
ViviWannabe

Windows 7 home premium sp1 64 bit
 
 

I can't go into the BIOS because the computer is not accepting keyboard input during startup.
My System SpecsSystem Spec
.

17 Sep 2015   #4
jumanji

Windows 7 Home Premium 32 bit
 
 

Can you borrow another keyboard from your friend and check?
My System SpecsSystem Spec
Reply

 A hard disk could not be found. I don't know what to do from here.




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Drivers for hard disk or SSD not found
Hi, When a Seagate hard disk (ST3500418AS) or Plextor SSD are connected to my Win7 x64 Ultimate installation, no driver is found even via Windows Update. The drivers should be included in Win7 hence AFAIK there are no such drivers available from the manufacturer's sites. BTW, the drives...
Drivers
A hard disk could not be found
Hello there, I have a relatively new PC with Windows 7 on. All has been running smoothly until last Saturday when it failed to boot. There had been no issues when it was shut down or any warning signs. We used the PC on Friday evening and it was fine. On start up I got the message "Reboot...
Hardware & Devices
No hard disk found in BIOS
I often install windows.yesterday,I installed windows XP to install MatLab(my RAM is 1GB) but incomplete.while I was installing,the screen displayed "no hard disk found",in BIOS too.Then I had to install windows 7 by USB and complete
General Discussion
Serial number not found (hard disk 301 Error)
Dear sevenforums. -I got HP compaq Presario CQ61 laptop. I- check on bios and there is no serial number and product number. FIRST ERROR WHILE I OPENING LAPTOP (MESSAGE ON BLACK SCREEN) * Serial number not found - AFTER THAT ANOTHER MESSAGE ON BLACK SCREEN *Smart hard disk error the...
Hardware & Devices
hard disk could not be found when doing startup repair
While attempting to perform a startup repair....I get a hard disk could not be found. I have a HP dv6 -3050 US....I'd like to know if this is for sure a hardware issue...before wasting time and money on ordering HP recovery disks...Any help would be great. Thx
General Discussion
Hard disk not found
hi i want to install windows 7, but setup can`t vind the harddisk that is needed. it can vind my harddisk with xp, but not my empty one. please help!
Installation & Setup


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:44.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App