Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: HDD problem not read - Windows 7. WD HDD 500Gb thought trying TestDisk

22 Sep 2015   #1
Andres89

Windows 7 Enterprise 64 bit
 
 
HDD problem not read - Windows 7. WD HDD 500Gb thought trying TestDisk

1. Problem:
I have a 500 GB (effective 467GB) WD Passport external hard drive. Long story short, I was going to backup something from my second laptop (Windows Vista) and the computer froze so I freaked out and disconnected the External Hard Drive because I could not select "safely remove". Now it can't be read neither on that laptop nor on my main laptop (windows 7). I installed the correct WD drivers for my main laptop and the warning message disappeared from device manager but the hard drive cant be read (takes too long to try to read and fails) and appears as a Local Disk (E: ). Windows has many times suggested me to reformat the drive. I won't reformat it. I want to recover aprox 200Gb stored in it.

I have downloaded TestDisk and before repairing the partition I want to use TestDisk to take a look at the files and do a test by recovering one random video. Following the steps in this thread I encounter that When Selecting the Drive (the last line of TestDisk), TestDisk identifies that there is no partition table type in my drive. But when I select the HDD in the second line of TestDisk, it identifies a Intel/PC partition table type. I am attaching 3 captures of TestDisk to illustrate this:
  • Disk and Drive as shown in TestDisk.
  • Drive None partition table type detected.
  • Disk Intel/PC partition table type detected.

Now my doubts are:
  1. Is it ok to use TestDisk to solve this problem? I think the problem is the HDD partition got corrupted when I disconnected it.
  2. If yes, should I select Disk or Drive in TestDisk?
  3. Then, should I follow the identified partition table type?
I think choosing Disk (the second line in TestDisk) and then choosing Intel/PC as identified is the way to go but I am not sure nor confident so I prefer to ask the ones who know, you .


2. Details of HDD:
Brand: Western Digital
Model: My Passport
Size: 500Gb (465Gb)
Product Number: WDBKXH5000ASL-03

3. Screenshot of Windows Disk Management: (Image to illustrate this)



I would really appreciate your help. I have learned a lot already reading this thread and others in this forum but I am not totally confident in trying to repair the partition or copying the any file from the HDD by using TestDisk (or any other software).

PD: I used the free version of Recuva to try to identify something in the HDD. I ran it without the deep scan option, it took like 8 hours but nothing was found so I decided to try with TestDisk and before experimenting with TestDisk I found this forum and the useful guide in Regain a lost drive using Test Disk - An Illustrated Guide . I hope Recuva has not damaged or made the recovering harder. I have never recovered a HDD before but it is my second HDD I have mistakenly disconnected inappropriately and that HDD has I think the same problem as this one. But first I will attend this one and after I do it successfully I will attend the other one.

PD 2: I posted in the before mentioned Thread (the one with the link I pasted). I will delete it once it appears approved. Sorry for that.




Attached Thumbnails
HDD problem not read - Windows 7. WD HDD 500Gb thought trying TestDisk-windows-disk-management.jpg  
Attached Images
HDD problem not read - Windows 7. WD HDD 500Gb thought trying TestDisk-testdisk-partition-type-disk.jpg HDD problem not read - Windows 7. WD HDD 500Gb thought trying TestDisk-testdisk-partition-type-drive.jpg HDD problem not read - Windows 7. WD HDD 500Gb thought trying TestDisk-testdisk-drive-disk.jpg 
My System SpecsSystem Spec
.
22 Sep 2015   #2
jumanji

Windows 7 Home Premium 32 bit
 
 

Hi Andres, I just had a cursory look at your post.

For the moment just do not do anything. Keep your WD passport away and do not try anything.

I have an appointment with my physician today. That means whole forenoon out. Afternoon I just want to nap for a few hours and refreshen myself.

So I shall be looking into this only after 12 hours from now..
My System SpecsSystem Spec
23 Sep 2015   #3
jumanji

Windows 7 Home Premium 32 bit
 
 

OK, In all cases where Windows has difficulty in accessing a drive, our first effort is always to check whether Linux can access it , and if it does copy all files to another drive.

So go ahead with Lucid Puppy. Is there any way of saving a completely unrecognisable hard drive?

If you have any problems, post your query.

Now just as a matter for discussion and to answer your queries:

Whether TestDisk can be used in a situation like this where Windows has difficulty in accessing the disk?

May be.May be not. We have not tried. TestDisk being interactive, even if it is possible the procedure is going to be tedious and normal users may have to be walked through each and every step.. Easier with Linux.

In the Select Media screen only the "Disk" should be selected. ( The partitions as drives started appearing in only the latest version of TestDisk. I still do not know under what circumstances one should select the drive. Needs to be researched.)

Insofar as we know the disk is being used in Windows, the Partition Table Type," [Intel] Intel/PC partition" should normally be selected even if TestDisk is unable to find the partition type.. In the case of GPT drives "[EFI GPT]" should be selected.

Normally I recommend TestDisk only if the disk shows as RAW in Windows Disk Management. Even here Partition Wizard will be first choice considering ease of use.
My System SpecsSystem Spec
.

24 Sep 2015   #4
CKWD

Windows 7 Home Premium x64
 
 

Hello Andres89!

I'm sorry this has happened! :/

Still, it does look like disconnecting the drive when your second system froze could have actually caused the problem. :/

Personally, I would follow Jumanji's suggestions and advices. I can't give advice on the steps in using TestDisk. Still, I could say that using a live Linux CD to check if your drive can be accessed through it, is worth it. Linux has a simpler programming than Windows, allowing it to often be able to successfully access presumably damaged/dead/RAW drives. Let's hope there's luck with this case!

Another thing I could suggests is before doing anything with TestDisk, to try and clone the drive. This would give you the opportunity to work on the problem further if, I hope not, things go south with the software. :/

I leave on Jumanji the rest and shall take a look here again tomorrow!

CK_WD
My System SpecsSystem Spec
Reply

 HDD problem not read - Windows 7. WD HDD 500Gb thought trying TestDisk




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
I want to swap 500Gb hdd with a 500Gb sdd. Hardware not compatible???
I was curious if some one might be able to help me please...I have a vaio vpcf121gx. A 500Gb hdd Western Digital hard drive and I picked up a Crucial MX200 ssd 500gb. I took the hdd out and put the ssd in. Tried to do a clean install with win7 pro 64 bit recovery disks. After loading all the disks...
Hardware & Devices
Seagate 500GB HD showing 2TB, Unknown, Unallocated, Read Only Bad disk
Hi. I have a Seagate Goflex 500GB external hard disk. When I connect it to my laptop, it doesn't appear in my computer, and I have attached the screenshots of Disk Management and MiniTool Partition Wizard. The hard disk is behaving this way when I removed it from my laptop while it was copying a...
Hardware & Devices
32 bit laptop w/ 7 Home Premium 64 bit Installed on 500GB HDD -read on
Is there a way to easily downgrade to Windows 7 32 bit without having the 32-bit disc? Maybe a program to do all the bitchwork while I basically sit back? I'm so confused and I'm hoping someone would be so kind as to help me. Thank you so much. :mad::confused::huh:
Installation & Setup
Seagate 500gb External Harddrive, Windows 7 Will Not Read?
I have Windows 7 Home premium 64bit as I recently got a new computer, and to my surprise my seagate external Harddisk did not work. If I go to the Devices section, it is listed as Desktop. I have tried many things such as, rebooting, trying different USB, Assigning A letter to the Expansion and a...
Hardware & Devices
Anyone famliar with testdisk utility? hard drive problem.
my external harddrive seems to have crapped out on me. I'ts just one data partiotion.I go to computer/manage- disk manager and it takes like 5 minutes to even show the drive. Windows can't access the external harddrive. It was saying I had to format it and was being reported as raw. I'm running...
Hardware & Devices
Zero-day Windows bug problem worse than first thought.....
More - Zero-day Windows bug problem worse than first thought, says security expert | Security Central - InfoWorld
News


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 07:24.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App