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Windows 7: What is causing to overheat/freeze during Steam Game play?

27 Sep 2015   #1
MDRI

Win 7 64 bit, 6.1.7601 Service Pack 1 Build 7601
 
 
What is causing to overheat/freeze during Steam Game play?

Thanks for looking into my issue and helping in my past posts.

I am having a weird issue. My Lenovo Z580 works OK normally. As I play video game using Steam for 3+ hours, my laptop is heating up. It freeze subsequently. I need to hard re-boot .

I am not able to upload the output as is, so I am uploading the speccy output (as win7 zip folder) for your review. What are the areas to look into?

Thanks for helping.

** If this is not a right forum, let me know, where to post this thread.




Attached Files
File Type: zip MDRI_PC (2).zip (15.6 KB, 3 views)
My System SpecsSystem Spec
.
28 Sep 2015   #2
GokAy

Windows 7 Ultimate x64 SP1
 
 

If it is overheating only thing you can do is try clean the vents and get a laptop cooler The other thing to do requires somewhat experience with opening the laptop and re-applying thermal paste. Best done by a professional if you are not proficient with the inners of a laptop.

Get HWInfo (run with sensors-only) and benchmark with FurMark. See if it will lock up.
Then run Prime95 for max heat torture test. (stop from menu when/if needed, not from x in the corner)
Don't leave your PC unattended while running these tests as they will stress/induce a lot of heat.
My System SpecsSystem Spec
28 Sep 2015   #3
vet74

Windows 7 Professional 64-bit (6.1, Build 7601)
 
 

Can't help, but I have a suggestion. A lot of people won't open zip files. Find the "Image" icon in the toolbar and insert your speccy that way. I think that works. Also check out the Hardware sub-forum. Good Luck -Vet
My System SpecsSystem Spec
.

29 Sep 2015   #4
MDRI

Win 7 64 bit, 6.1.7601 Service Pack 1 Build 7601
 
 

Thanks for looking into my issue. Where can I find image icon? Is it in manage attachment on this forum or Speccy?

I am able to publish Speccy snapshot

Will it help?

I am not sure, whether it is good idea to replicate this thread in Hardware sub-forum. I may violate forum guidelines.

Is someone can move this thread to Hardware sub-forum then?

Thanks for helping.
My System SpecsSystem Spec
29 Sep 2015   #5
vet74

Windows 7 Professional 64-bit (6.1, Build 7601)
 
 

Quote   Quote: Originally Posted by MDRI View Post
Thanks for looking into my issue. Where can I find image icon? Is it in manage attachment on this forum or Speccy?

I am able to publish Speccy snapshot

Will it help?

I am not sure, whether it is good idea to replicate this thread in Hardware sub-forum. I may violate forum guidelines.

Is someone can move this thread to Hardware sub-forum then?

Thanks for helping.
The Image icon is in the toolbar that comes with the "Reply to Thread" at the top of the screen. Just run your cursor over them to see their names. Image happens to be under the Undo icon. Let me give it a try here :

http://speccy.piriform.com/results/w...SmPLsT86EruBcg

Here I have published the URL leading to my speccy output. Hopefully it does something. lol = Vet
My System SpecsSystem Spec
29 Sep 2015   #6
vet74

Windows 7 Professional 64-bit (6.1, Build 7601)
 
 

Quote   Quote: Originally Posted by vet74 View Post
Quote   Quote: Originally Posted by MDRI View Post
Thanks for looking into my issue. Where can I find image icon? Is it in manage attachment on this forum or Speccy?

I am able to publish Speccy snapshot

Will it help?

I am not sure, whether it is good idea to replicate this thread in Hardware sub-forum. I may violate forum guidelines.

Is someone can move this thread to Hardware sub-forum then?

Thanks for helping.
The Image icon is in the toolbar that comes with the "Reply to Thread" at the top of the screen. Just run your cursor over them to see their names. Image happens to be under the Undo icon. Let me give it a try here :

http://speccy.piriform.com/results/w...SmPLsT86EruBcg

Here I have published the URL leading to my speccy output. Hopefully it does something. lol = Vet
Yep, I think that's how you do it. Most will open the Piriform link. Speccy good for Mongo. - Vet
My System SpecsSystem Spec
30 Sep 2015   #7
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Ok mate one more thing you can do if we haven't done it before is take a look at the power supply so run this if you can and posting shots what you can do is take a digital photo of the screen and save it in Pics and then attach that.

Using HW Info

PART A:

You can test the volts onthe PSU with HW Info HWiNFO,HWiNFO32/64 - Download <download the right bit version and close the right hand window select Sensorsand scroll down to the power section where you will see what the volts aredoing see my pic. In my pic the section (Nuvoton)with VBATT is a dead give away you are in the section for the rail voltages.There are other section titles and one that pops up often is ITE

Now the voltage on thedifferent rails have to be within 5% =+/- of what is required or the machinewill not work properly if at all.

See this for the railvoltage info

http://www.tomshardware.com/reviews/power-supply-specifications-atx-reference,3061.html (Section 2.)

The original right handwindow shows the machine running and is handy for that but for looking at thecomponents in some detail close it and use the main left hand side panel

FOR OTHER COMPONENTS

PART B:

Open each small squarewith + in it on the section the components are in and then click on theindividual component/s (it willhighlight in blue) - in the right hand side will appear all sorts of detailsincluding brands speeds and other essential info that particular device. Seepic for example.




For making sure of the air flow see this too

CLEANING A LAPTOP FAN & COOLER RAD

The thing you do is to turnover the laptop and shine a very bright light into the air intake aperture (youwill see the fan there) and then while doing that look at the outlet vent onthe end of the laptop you should see the light quite clearly shining throughthe cooling " radiator" if not - it is clogged and will need cleaningas will probably the fan opening.

You can do this by blowingit out using a compressed air can in short bursts.

BUT ONE WORD OF WARNING DO NOT blow the air into the fan opening withoutinserting say a plastic rod or large cable tie to stop the fan from spinning asthe air blast will spin the fan at a very high speed that it is not designed totake and may wreck the bearing!!

To clean the slots in the radiator use a pipecleaner or one of those craft covered wire sticks - they are referred to aschinelle sticks - see pic. But do be very careful not to be overly heavy handedyou will find it might take a second or two or a few minutes to clear theheavier build ups.


Attached Thumbnails
What is causing to overheat/freeze during Steam Game play?-laptop-battery.png   What is causing to overheat/freeze during Steam Game play?-laptop-venting.png  
Attached Images
What is causing to overheat/freeze during Steam Game play?-chinelle.png 
My System SpecsSystem Spec
30 Sep 2015   #8
MDRI

Win 7 64 bit, 6.1.7601 Service Pack 1 Build 7601
 
 

Thanks for chiming in. I downloaded HWiNFO,HWiNFO32/64 - Download from HWiNFO, HWiNFO32/64 - Download. As I run this program, I am getting the following ERROR (Cannot install HWinFO64 driver! Check user rights & antivirus filters). I have only windows security essentials.

I tried again with running as admin. It worked. I am attaching the results as screen shots attachments. I run this i normal condition. The Stream Game was not running at this time. If you need additional options to look into. I will be glad to post those screen shots as well.



Let me know, what to do.

Thanks for helping.


Attached Thumbnails
What is causing to overheat/freeze during Steam Game play?-winfo64ss.gif   What is causing to overheat/freeze during Steam Game play?-winfo64ss1.gif   What is causing to overheat/freeze during Steam Game play?-winfo64ss2.gif   What is causing to overheat/freeze during Steam Game play?-winfo64ss3.gif  
Attached Files
File Type: log MDRI_PC.LOG (105.1 KB, 0 views)
My System SpecsSystem Spec
01 Oct 2015   #9
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Ok mate the battery looks fine so we shall just have to keep on looking. I suppose the cooling looked ok using my little ditty?
My System SpecsSystem Spec
02 Oct 2015   #10
MDRI

Win 7 64 bit, 6.1.7601 Service Pack 1 Build 7601
 
 

Thanks for looking into my thread/issue. I checked cooling. It looked ok using your little ditty. Does this heating caused by graphic driver? What are the other potential areas to look into?

Thanks for helping.
My System SpecsSystem Spec
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 What is causing to overheat/freeze during Steam Game play?




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