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8 gb ram only 4 recognized
A friend of mine bought a refurbished computer, with 2 sticks of 4 gb memory, total of 8 gb.From the get go it only registered as 4, we tried both sticks, simultaneously in a different computer, and they both registered, total 8 gb.He went to a computer technician, and he said, many times, if the two ram sticks are not identical, there can be a problem, he wrote to the seller, and received 2 new ram sticks. He put them into the computer, and only 4 gb registered, at one time after putting them in, they both registered, but after a restart, we were back to 4 gb.The operating system is windows 7 professional 64 bit.Let me just point out, the computer doesn’t even show 8 gb, just 4 (not like others that had a problem of 8 gb, and only 4 gb usable)Any help would be greatly appreciated.