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Windows 7: Long standing USB port problem

12 Oct 2015   #1
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 
Long standing USB port problem

For a long time now I have not been able to load a stick to ANY USB ports on my Asus P8Z77-V board. Have tried plugging sticks into ports that I know are working ie the mouse and KB ones but even with a brand new stick I get no joy.

I have tried sfc chkdsk, malware scans, loading the drivers again from saved files, including the Windows feature and Slim Drivers (something I don't like to use but any port in a storm) , Mr Fixit etc etc ad nauseum and am getting nowhere.

In Devices and Printers I get what is in the pics any ideas as I think I shall have dump the board soon as I can get nowhere with Asus support - their site is now almost impossible to access and full of rubbish re 10 and how good it is.




Attached Thumbnails
Long standing USB port problem-usb-not-working.png   Long standing USB port problem-usb-not-working-2.png  
My System SpecsSystem Spec
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12 Oct 2015   #2
datapod

Windows 10 Professional 64bit.
 
 

I have had this problem myself and I can tell you what has worked for me.

First let me say that A.) I am no expert and 2.) I don't fully understand the problem or the solution.

That said consider this a "use at your own risk" idea and please by all means use full precautions in the way of backups, restore points etc.

In my research of the problem I came to understand that Windows builds a list of devices plugged into USB ports. Once a list of "ghosted" devices accumulates it can and apparently does interfere with other devices being recognized.

For instance after a few months I'll find my phone is no longer recognized. This is especially true if I have used my computer to work on a number of other phones in the interim. Similar experiences occur with various other USB devices after a time.

My research led me to a program (free and open source) called "Ghostbuster" @ GhostBuster - Home

Using this to remove the "ghosted" USB entries has worked for me repeatedly over a period of years and has done no harm to my system. After running the program problem devices are once again recognized in the usual fashion.

It's a trifle tedious as you have to go through a list of devices and select only those that you recognize as truly removed USB devices.

Again This is what has worked for me! Even the programs coder advises " use it with care and only if you know what you are doing."

I offer this only because, as I had, you seem to have "tried everything" and nothing worked.

Do your own research. Make your own decision.

HTH
D
My System SpecsSystem Spec
12 Oct 2015   #3
ComputerGeek

Desk 1: Win 7 Pro x32; Desk 2: Windows 10 x64
 
 

@datapod
Not sure how it compares to Ghostbusters but you also might have a look at the USB Mass Storage cleanup tool.. How to Cleanup and Remove old USB Mass Storage Drivers. It removes all old USB Mass Storage devices and drivers for devices not connected to your computer (which is what make them "ghosts")

@ici2tlol
Download and run the Filter Driver Load Order tool. Hit the Clipboard button and paste the result into next post
My System SpecsSystem Spec
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13 Oct 2015   #4
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Ok you folks I am running a Kaspersky rescue disk out of desperation right now but will give those a try cos I don't really want to have to replace the board and the ways things are it would have to be the CPU and RAM as well with that Skylake stuff

But if I have to then I shall go for something less upbeat as I bough tis one to try OC but really it isn't worth it eh?
My System SpecsSystem Spec
13 Oct 2015   #5
ComputerGeek

Desk 1: Win 7 Pro x32; Desk 2: Windows 10 x64
 
 

All USB flash drives (and USB external disks) failing with the same device driver error code= 10 is often caused by driver filters. Post the result of Filter Load Order tool. Hopefully your problem can be fixed too <fingers crossed>
My System SpecsSystem Spec
13 Oct 2015   #6
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Ok well the Kaspersky RD did not come up with anything but I am darned if I can find the clipboard to post those results.
My System SpecsSystem Spec
13 Oct 2015   #7
derekimo

Microsoft Community Contributor Award Recipient

 
 

Quote   Quote: Originally Posted by ICIT2LOL View Post
Ok well the Kaspersky RD did not come up with anything but I am darned if I can find the clipboard to post those results.
Just use Ctrl+V to paste into your post John.
My System SpecsSystem Spec
14 Oct 2015   #8
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Many times when you do a clipboard you will find that it is using Notepad.a
When you send something to Clipboard just look in Notepad.
My System SpecsSystem Spec
14 Oct 2015   #9
derekimo

Microsoft Community Contributor Award Recipient

 
 

Quote   Quote: Originally Posted by Layback Bear View Post
Many times when you do a clipboard you will find that it is using Notepad.a
When you send something to Clipboard just look in Notepad.
Can't say I've ever had that happen. I just tried it with the above program and there was nothing there.
My System SpecsSystem Spec
14 Oct 2015   #10
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

I have had it happen to me but I don't remember what I was doing at the time. So my suggestion at best is a big Maybe.

This might be helpful. Maybe.

Where Is The Clipboard on Windows 7? - Microsoft Community
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 Long standing USB port problem




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