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Windows 7: USB - Safe to Remove Hardware Balloon Missing

17 Nov 2015   #1
ZaphodB

Windows 7 Home Premium SP1 64-bit
 
 
USB - Safe to Remove Hardware Balloon Missing

Hi Folks!

I hope someone can help. I have several Win 7 HP SP1 machines. All do the same when clicking on the 'Safely Remove Hardware and Eject Media' icon in the system tray - except one.

With the machines that do what I want, I click on the icon and get a list of USB devices. I click on the one I want to eject and get a confirmatory message 'The USB Mass Storage Device can now be safely removed from the computer' (see below).



One machine doesn't produce this message (presumably because write-caching is disabled?).

How can I get this machine to produce the same 'Safe To Remove Hardware' message? Everything I have tried hasn't worked so far!

Cheers

Zaph


My System SpecsSystem Spec
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17 Nov 2015   #2
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

Have you tried this. Attach a device into a USB port that you want to use "Safe to Remove Hardware". Open Control Panel, select Device Manager & follow the screen shots I have posted.

USB - Safe to Remove Hardware Balloon Missing-enable_write_caching_on_usb_devices.png


My System SpecsSystem Spec
17 Nov 2015   #3
plodr

Home Premium and Pro 32 bit and 64 bit (4 computers)
 
 

How does one get a Policy tab on Windows 7 Home premium?
My System SpecsSystem Spec
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17 Nov 2015   #4
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

@plodr. The Policies tab that is shown is under Device Manager, which you can find in Control Panel. Then by using the screen shots I have shown in Device Manager under Disk Drives, you will probably need to have a thumb drive on external hard drive inserted into one of the USB ports.

The screen shots are fairly self explanatory & if you move your mouse over the screen shot & left click it will enlarge it for.
My System SpecsSystem Spec
18 Nov 2015   #5
ZaphodB

Windows 7 Home Premium SP1 64-bit
 
 

Hi Ranger 4

I don't get the same options as you do - specifically I don't get the Write Caching Policy Options in the lower part of the Properties dialog box as you show in your screen grab.

This is what I get:



This actually shouldn't matter as I have two machines - one that gives the confirmation dialog that I want and the other that doesn't - but both have the Write Caching Policy part missing (as shown above).

So I'm still puzzled!

Zaph
My System SpecsSystem Spec
18 Nov 2015   #6
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

RE: This thread and your other thread here:

Win 7 - Curious Behaviour with USB Memory Stick

Right click USB and check the following options.

USB - Safe to Remove Hardware Balloon Missing-safe-remove-hardware-balloon-missing.jpg

Set them exactly the same on both machines.


My System SpecsSystem Spec
18 Nov 2015   #7
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

This Forum tutorial may provide some help as well.

Safely Remove Hardware - Eject Device

This section copied from Disk Management does seem that Write Caching is not available in all cases. It is available on my computer, but it seems that it is not available on others. What the reason for that is, I don't know.

How can I change the write-caching setting for this device?
"Most consumer-oriented storage devices such as USB flash drives, SD or MMC memory cards, or consumer external disk drives do not allow you to change the device’s caching settings. Internal SATA or serial-attached SCSI hard drives shipped with Windows do typically allow you to change the settings, although this can only be guaranteed by the manufacturer of the device. To understand the caching features offered by a given device and determine which settings best suit your needs, consult the documentation provided by the manufacturer."
My System SpecsSystem Spec
18 Nov 2015   #8
ZaphodB

Windows 7 Home Premium SP1 64-bit
 
 

Hi again Callender

I'm not getting what you're seeing. I right click on the USB stick in 'Computer' and this is what I get ...

No 'Policies' tab under USB Device Properties (see below).

Is this because my machine is running Win 7 Home Premium and not Professional, Enterprise or Ultimate (see OP)??

Zaph


Attached Thumbnails
USB - Safe to Remove Hardware Balloon Missing-usb-stick-properties.png  
My System SpecsSystem Spec
18 Nov 2015   #9
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

@ZaphodB. In the screen shot you have posted in Post #8, click on Change Settings in the last small window. Policies should show up in the change settings window.

I use Windows 7 Home Premium so that should not be the reason.
My System SpecsSystem Spec
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