Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: 5TB drive seen as only 560GB - usual fixes don't work

21 Nov 2015   #11
EdB

Windows 7
 
 

Solved. And the issue wasn't GPT/MBR or anything relating to the drive itself; it was the XPS 8300's Intel Chipset.

Somewhere I learned that Intel RST drivers must be > 10.1

I checked mine via Device Manager and saw mine was only 10.0.x. This, despite Windows 7's Device Manager AND Dell's own driver check software AND IObit's driver update software all telling me the chipset drivers on my system are current.

It took a bit of searching through Intel's byzantine website, but I finally found the right path to the drivers and voila! I have a 5TB drive.

Thanks again for the help, everyone. Much appreciated.
Ed B


My System SpecsSystem Spec
.
21 Nov 2015   #12
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

This is not a good omen.

From post #11
Quote:
IObit's driver update software
I recommend to never install and or use anything from IObits.
Many people that use IObit's programs have to do another install of Windows 7 to get things working proper again.

Just my friendly opinion.
My System SpecsSystem Spec
21 Nov 2015   #13
jumanji

Windows 7 Home Premium 32 bit
 
 

And so in the final run, unrealRage was right ( It is a known fact.)

Where we failed was in not giving the link so that you could have compared the versions. https://downloadcenter.intel.com/pro...logy-Intel-RST-
(unrealRage may please note )

I have put it here now so that it may help others who run into similar problem. ( Yep, the threads with solved tick mark are of high value in google search and looked into by thousands of searchers.)
My System SpecsSystem Spec
.

21 Nov 2015   #14
EdB

Windows 7
 
 

Quote:
And so in the final run, unrealRage was right ( It is a known fact.)
Yes, and I didn't give kudos for the solve, so unrealRage, thanks!

Quote:
Where we failed was in not giving the link so that you could have compared the versions. https://downloadcenter.intel.com/pro...logy-Intel-RST-
(unrealRage may please note )
I don't think you had the fail; it was mine for not double-checking all the info that insisted the drivers were up to date despite them being 4 years old.

Quote:
I have put it here now so that it may help others who run into similar problem. ( Yep, the threads with solved tick mark are of high value in google search and looked into by thousands of searchers.)
I totally get that. I searched dozens of posts in solving this problem alone. Thanks again.

EdB
My System SpecsSystem Spec
22 Nov 2015   #15
unrealRage

Windows 7 x64
 
 

You're welcome but since I was hasty and didn't post any link that would lead you to the right drivers ;this could've been solved way earlier.
Noted!

I am glad that I could help!
My System SpecsSystem Spec
30 Nov 2015   #16
noman007

Windows 7
 
 

Wow. I have the EXACT same problem; "The drive is seen as a GPT drive. I've checked time and again with Disk Management, CMD, partition software, and all say it is a GPT drive of 561.40 GB in size."

I've tried DavidE's suggestion and it shows size: 561.52GB.
It should be showing 4.55TB = 5,000,000...bytes for a 5TB drive.

Read Convert MBR Disk to GPT Disk on this forum but nothing of that seems to apply. Doesn't seem to work.

Disk property under Computer Management>Disk Management>Property>Volume does show partition style as GUID Partition Table (GPT) so it should be ok for a greater than 2TB drive. It only show unallocated 561.40GB with no extend or anything. I know it is a 5TB drive.

Any suggestions would be appreciated.

FYI, I don't think it's my drivers since I have one 5tb that is showing.
My System SpecsSystem Spec
01 Dec 2015   #17
jumanji

Windows 7 Home Premium 32 bit
 
 

1. Is your nondescript 5TB HDD (no name,no manufacturer,no model number - we are not clairvoyant )
connected internally as in the OP's desktop? If not, the solution here does not apply to you.

2. A 5TB HDD placed in an incompatible enclosure/dock may read only one eighth of the capacity.

3. If you have bought a branded 5TB external drive, it will have the right SATA to USB bridge inside the enclosure to read the full 5 TB whether it is an advanced formatted MBR drive or a GPT initialised and formatted drive.

If this doesn't answer your problem please start a new thread explaining your problem with full details of both your 5TB drives, and how these are connected and also the screenshots which you are talking about.
My System SpecsSystem Spec
01 Dec 2015   #18
noman007

Windows 7
 
 

Hahaha. Very Fair.

1. It's a seagate oem 5TB.
2. I'm thinking it might be the enclosure. Looking to borrow an enclosure to test this theory in a different setup.
One thing that does confused me is that originally the 5tb did show up in this enclosure. After I reformatted and deleted the volume, this is when I lost the 5TB and only showed 500GB.
3. The drive is oem with a different company enclosure. Not sure of the setup but it does register a 2TB fine in the past.
My System SpecsSystem Spec
02 Dec 2015   #19
noman007

Windows 7
 
 

Thanks for the help Jumanji

One possible solution: Segment 5TB drive into 2/2/1TB and format (from an enclosure that recognizes the drive).

Now it seems to work in #2.
My System SpecsSystem Spec
02 Dec 2015   #20
jumanji

Windows 7 Home Premium 32 bit
 
 

Good. Thanks for sharing the workaround..

This happens because your enclosure can address only 2TB.

As far as larger than 2TB drives are concerned:

1. There are older motherboards which cannot deal with larger than 2TB drives - motherboard limitation.

2. Even in new motherboards which can handle more than 2TB drives older versions of Intel Rapid Storage Technology Drivers can play spoilsport. Solution is to update to the recent version of IRST driver - this thread.

3. Many older enclosures cannot handle larger than 2 TB drives. I understand that many new enclosures also have this limitation. So one has to be careful when buying new enclosures and make sure that the enclosure can handle more than 2TB drives if he intends using larger than 2TB drives. Otherwise you may have to resort to this workaround. 2 +2 + 2...... Brush up your maths. ( May or may not work with all enclosures)

4. You won't run into this problem if you buy branded external drives from the HDD manufacturers instead of third party enclosures + HDD.

( Just yesterday my daughter had purchased a Seagate 3 TB expansion desktop drive. I checked it to ascertain whether it is formatted as a GPT drive or MBR drive. It is formatted as a GPT drive. Earlier all these larger than 2TB external drives came as advanced formatted MBR drives to make it compatible with Windows XP. Since MS no longer supports Windows XP, the manufacturers have started shifting to GPT formatted external drives, in phases. During this interim transition period users may still be buying MBR drives. And it pays to know whether you have an MBR external drive or GPT external drive for if you come for data recovery that is the first question you will face - whether your external drive is MBR or GPT? )
My System SpecsSystem Spec
Reply

 5TB drive seen as only 560GB - usual fixes don't work




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Black Screen after login, explorer.exe faulty, usual fixes dont work
Hi! I'm not sure this is the right section, but since a Virus started it all, I figured it is. Short story: -got Virus, got rid of it (probably) -used ccleaner to "clean" registry, which screwed it up (probably) -now get blackscreen after login, explorer.exe doesn't start and crashes 5...
System Security
0X00000050 BSODS, have tried the usual fixes, games are now unstable.
Hi there, I wonder if someone can help please.... I have been trying to fix these BSODS for a while, and have been told it is a wireless adaptor driver causing the problem. However I have uninstalled and updated that driver, and whilst crashes are less frequent they still occur. Also games...
BSOD Help and Support
Can't turn off transparency.The usual settings to change it don't work
Hi. I've read lots and used lots from this forum - thanks! - but first time posting here. I've searched, but haven't found a similar issue to this. My issue: I was using Aero with no problem. I had customized it a little, but only basic things through the Personalize section of Control...
General Discussion
Installation Won't Work - Tried All Suggested Fixes
Hi everyone. I am trying to install Windows 7 on my PC, having successfully done so without issue on my laptop. I have tried to burn the ISO file onto various DVD's, all of which have failed. This is not helped by my DVD drive in my PC being dated, IDE. However, I burn the ISO image to...
Installation & Setup
Needs elevation (the usual fix doesn't work)
On a Win7 ultimate system (svc pack 1), when I try to open any file in the my documents folder I get an error message that says that this operation "needs elevation". So I picked one particular file that I couldn't open and I looked at the owner in the security tab. Indeed the owner was not set...
General Discussion
Missing optical drive... none of the fixes work
I have an Acer Power FH system with a Memorex CD/DVD optical drive. Was using Windows XP and just did a clean install of 7 on a new drive. The drive doesn't show up in my computer, or in device manager. It was available in XP and shows in BIOS. It showed briefly the first time I booted into...
Hardware & Devices


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 23:33.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App