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Windows 7: Friends Laptop Mouse keeps "Freezing" randomly

20 Nov 2015   #1
Cael

Windows 7 Ultimate x64
 
 
Friends Laptop Mouse keeps "Freezing" randomly

i'm posting on thier behalf as they are down to thier cellphone.

thier Laptop Keeps w/ Mice only random glitchy freezing Cursors, gamepads Storage drives, Keyboards etc, all fine. its been with the 3 USB Mice they've had and tested them w/ their brothers Desktop and no issues there. they've reinstalled their USB Drivers and the issue's still persisting.


My System SpecsSystem Spec
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21 Nov 2015   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Cael so I have it right the mice they wired or wifi??

If the mice are wireless have they tried using a wired one and vice versa??

Now generally speaking when one plugs either in it usually tells you that the software for the new device is being installed so did he or she see that??

My other thought is with the USB drivers - just where did he or she get them - if it was the Windows feature then being no fan of that I would suggest he or she try find the drivers from the manufacturers.
My System SpecsSystem Spec
21 Nov 2015   #3
jacek11

32 bit Windows 7 Ultimate x64
 
 

Hmm, Looks like you have usb/cable problems
try checking is your usb plugged in properly.
My System SpecsSystem Spec
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21 Nov 2015   #4
Cael

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by ICIT2LOL View Post
Cael so I have it right the mice they wired or wifi??

If the mice are wireless have they tried using a wired one and vice versa??

Now generally speaking when one plugs either in it usually tells you that the software for the new device is being installed so did he or she see that??

My other thought is with the USB drivers - just where did he or she get them - if it was the Windows feature then being no fan of that I would suggest he or she try find the drivers from the manufacturers.
it's a Wired Mouse for them and it goes nuts after an hr from rebooting.
My System SpecsSystem Spec
21 Nov 2015   #5
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

They should be able to disable to mouse pad on the laptop, so check to see if that has been done. From what I have read leaving the laptop mouse pad active can interfere with a USB external mouse.
My System SpecsSystem Spec
22 Nov 2015   #6
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Quote:
leaving the laptop mouse pad active can interfere with a USB external mouse.
Good point the pad usually can be shut off in the BIOS well at least the laptops I have had do
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 Friends Laptop Mouse keeps "Freezing" randomly




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