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Windows 7: "USB Device Not Recognized" after awaking from sleep

05 Dec 2015   #1
Involute

Windows 7 Pro x64
 
 
"USB Device Not Recognized" after awaking from sleep

I recently had to reinstall Win7 Pro x64. Now one of my USB 3.0 hubs isn't recognized after the system awakes from sleeping, though it works fine after a reboot. Any suggestions for a fix? Thanks.


My System SpecsSystem Spec
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09 Dec 2015   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hello mate I suppose you have tried the motherboard driver update? if not this is it https://www.asus.com/Motherboards/P6...Desk_Download/

Now just out of curiosity are you running a Samsung SSD? and if so do you use the Samsung Magician software installed. I am asking because my desktop board also an Asus (P8Z77-V) suddenly lost its USB ports and the problem was the Magician software which I promptly uninstalled and cured the problem all ports returned. I was put onto this fix by another member who had come across it before and saved me from the cost of a new board
My System SpecsSystem Spec
09 Dec 2015   #3
Involute

Windows 7 Pro x64
 
 

Yeah, I've already updated USB 3.0 the drivers. I AM running a Samsung SSD, but Magician doesn't ring a bell; if I'm running it, I can't find it. Where should I look?
My System SpecsSystem Spec
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09 Dec 2015   #4
AddRAM

Windows 7 Pro x64 Windows 10 Pro x64
 
 

Control Panel/Programs and Features
My System SpecsSystem Spec
09 Dec 2015   #5
Involute

Windows 7 Pro x64
 
 

No Magician. Oh, well.
My System SpecsSystem Spec
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 "USB Device Not Recognized" after awaking from sleep




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