Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: PC freezes when downloading or watching videos in the browser

10 Dec 2015   #1
BustedONe

Windows 7 Ultimate x64
 
 
PC freezes when downloading or watching videos in the browser

Hello there!

So as it is said in the title - my PC is freezing when i am trying to download large files(Torrent, Steam or simply a direct download) and this also happens when i am watching videos on youtube for example, everything simply freezes and sound goes on the loop, so only thing i can do is a hard reset.

My main suspects of this are my motherboard(Asus P8B 75-m LX) or windows(Windows 7 Ultimate x64).

This issue began to happen when i moved back to my country from UK, i sent my PC home by delivery service and when it arrived, first my video card started malfunctioning and then this issue with downloads started to happen. Since then i changed the video card, got a new SSHD(even if i download to this new disc drive PC is still freezing) and new RAM. Also reinstalled windows several times. Nothing of that helped.

There is an interesting thing about the freezes, they seem to happen when pc is idling(when i am not actively doing something with it, playing a video game for example).

So, thats my issue. I would appreciate any suggestions or ideas before I buy a new mobo. Thank You!


My System SpecsSystem Spec
.
16 Dec 2015   #2
D3LL

 
 

Perhaps you can open Event Viewer (Event Viewer - Open and Use in Windows 7) then scroll to the time and date of when it last crashed and screenshot the error codes.
My System SpecsSystem Spec
17 Dec 2015   #3
BustedONe

Windows 7 Ultimate x64
 
 

Event viewer was showing only reports about improper shut downs when i had to force restart my PC.

Anyways, i upgraded to windows 10 and it seems like the issue is gone. Thank You for the reply. Problem is solved.
My System SpecsSystem Spec
.

20 Dec 2015   #4
VsUK

Win 7 64bit
 
 

I take it your using an Intel CPU? I've tested, fixed many loads of systems over the years & to this very day, the problems your experiencing only ever seem to happen on Intel machines. I have 2 machines as we speak that suffer from a familiar issue. One is a Core2duo & the other is an i5. Both systems stutter, hang & appear extremely laggy shortly after system boots up or at random points, usually when left idle or watching/streaming movies or downloading.

Just like you, a hard reset usually remove's this issue until the next time those systems are booted up from cold.

I'm an experienced user, hardware/software engineer by trade so this is also one I am yet to figure out.

I even ran a test. 2 machines with almost identical setups & the only differences were intel cpu & motherboard where as the others were AMD cpu & motherboards but the board I tried to get the closest match I could find aside from the sockets & only the intels developed these issue's.

1 thing however that has just come to my attention while writing this & it's never occurred to me, the PSU. Intel Like AMD cpu's, Intel don't use full power unless they are required & draw more power when required. But depending on the power requirements of the CPU, it may be your PSU's inability to provide enough power causing the CPU to stutter. So have you checked the PSU? a sign of it failing is the ability to distribute power correctly when required!
My System SpecsSystem Spec
20 Dec 2015   #5
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi VSuk,
I got round that by using the high performance power option>


Roy


Attached Images
PC freezes when downloading or watching videos in the browser-high-power.png 
My System SpecsSystem Spec
Reply

 PC freezes when downloading or watching videos in the browser




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD when watching videos, opening browser windows (BCCode 116)
Hi all, I hope to get some help on the random BSODs I have been getting for a while now. I suspect it has something to do with my graphics card (Nvidia GT 545) but updating drivers doesn't seem to help. Sometimes the screen just goes black, with the monitor go on standby, other time it just...
BSOD Help and Support
Browser has problem downloading some pictures and videos
Running Win7 home premium 32 bit with Zone Alarm antivirus. When first rebooted, browser downloads pictures and videos just fine but after running for a couple of hours, some pictures either won't download at all or are scrambled. Video links have similar problem - download never completes. Some...
Browsers & Mail
computer randomly freezes when watching youtube videos
my computer completely locks up when watching youtube videos, ive done the process of elimination of the following. 1. i bought a new RAM stick made by corsair 2 days ago and it still does it so its not the ram cos ive used 3 different sticks 2. its not my hard drive otherwise id have other...
BSOD Help and Support
BSOD When watching vine or Watching videos through steam, Atikpag.sys
I've had this for a yea now. Still haven't found anything that will help me. When I watch vine or when I would go to buy a steam game, the video that pops up gives me BSOD. So I always have to buy my games through Windows Safe Mode. The error I get is the following: Stop: 0x000000000116 (I...
BSOD Help and Support
Netbook freezes frequently, mostly when watching videos.
Hi, I have a asus netbook with a windows 7 starter OS. It frequently freezes ( no response at all, Ctrl+Alt+Del does nothing.) Not many BSODs but I have included the information for a BSOD post anyway. I usually force it to restart by holding down the power button. It happens mostly when I...
BSOD Help and Support
Browser freeze while watching streamed videos online
Hi, The title pretty much says it all... it freezes for maybe for a third of a second and maybe 5 minutes between freezes. regards, silenzer
Browsers & Mail


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:30.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App