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Windows 7: External Drive shows full, but only small file sizes visable

28 Dec 2015   #1
Squidald

Windows 7 64bit
 
 
External Drive shows full, but only small file sizes visable

Hi guys!

Having a little issue with my 1TB samsung M3 eternal HD.

Windows explorer show that there is only 273 GBs free space, however when looking through the folders on the drive I have one folder which is 208GB and then 3 other folders the biggest being 214mb.

Now my maths isnt the best but im sure I should have more that 270GB free!

Anybody help me out here?


My System SpecsSystem Spec
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28 Dec 2015   #2
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Welcome to our forum Squidald.

Trying to add up space of folders and compare to free space is a waste of time.
It will never match.
Their are many reason and most I don't know.

Just look at Disk Management and it will show you % of free space.
Complete this tutorial by Golden so other members can have a look.

Disk Management - Post a Screen Capture Image
My System SpecsSystem Spec
29 Dec 2015   #3
Squidald

Windows 7 64bit
 
 

Attached is the screen shot as requested.

I understand that adding up the folder doesn't always work out right, but to be nearly 700GB out is a bit of a worry to me.


Attached Thumbnails
External Drive shows full, but only small file sizes visable-samsung-screen.jpg  
My System SpecsSystem Spec
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29 Dec 2015   #4
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Your picture shows exactly used space and free space on disk (1), partition (E).

Why is partition (E) set active?

I really don't understand what you are seeing in Windows Explorer or how you are seeing it.

Show me a picture like this so we can compare.

External Drive shows full, but only small file sizes visable-capture.jpgc-properties.jpg


My System SpecsSystem Spec
29 Dec 2015   #5
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Check the shadowstorage with elevated command prompt. The command is:

vssadmin list shadowstorage /for=E:
My System SpecsSystem Spec
29 Dec 2015   #6
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Good call Wolfgang.

@ Squidald
What anti virus program are you using?
My System SpecsSystem Spec
30 Dec 2015   #7
Squidald

Windows 7 64bit
 
 

Layback Bear, firstly thank you for being patient and responding to my dumbness.

I have no idea why E: is set to active.

Windows explorer shows the same, however when I look at the folders on the drive there is one that is 200gb and the others arent even over 215mb, so why am I being told I only have 200gb free?

I am using AVG free for antivirus.

WHS I tried the command and all I got was: 'No items found that satisfy the query'.
My System SpecsSystem Spec
30 Dec 2015   #8
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Well that is good. At least we know that you do not have a bunch of restore points on the disk that clobbered the space.
My System SpecsSystem Spec
30 Dec 2015   #9
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

You can try WizTree free and see if it shows files/folders Windows (file) Explorer doesn't show.
WizTree has a portable version available, no install needed.
Just download, unzip, run, and scan the [E] drive.
See if WizTree will show info for the files and folders Windows Explorer doesn't show.
Antibody Software - WizTree finds the files and folders using the most disk space on your hard drive

If you don't want to use a 3rd party program you can (temporarily) try,
In Windows Explorer/Folder Options set Show Hidden and Operating System files to see if that shows you where your space is used.

External Drive shows full, but only small file sizes visable-folderoptions_01.png


My System SpecsSystem Spec
30 Dec 2015   #10
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

@ Squidald.
Don't worry about what you call dumbness.
Everybody has a little of that.
David, Wolfgang, other members and I are here to help if we can.

I try to remember flying a F22 Raptor is easy if one knows how. If one doesn't know it's time to ask for help.

DavidE post #9 is another good idea. Make sure you are looking at Disk (1) partition (E)It should show what is using up your space.

When we get this problem figured out we can show you how to get some Restore Points.
Restore Points should be located on your "C" partitions.

Do you use any Cloud backup programs?
My System SpecsSystem Spec
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