Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Lag and audio stuttering when using wireless mouse and keyboard

05 Jan 2016   #1
0p3r4t0r

Windows 7 Professional 64-bit
 
 
Lag and audio stuttering when using wireless mouse and keyboard

Hi all,

I created this account just to post this here. I've searched my behind off trying to find a solution to these problems and while I've found many similar issues and tried many different solutions none of them has solved the issue. This is an issue that 3 of our staff members have had.

The background:

This is my work computer. The specs are in my description (to the best of my ability). Our IT stuff is managed by an offsite company that is halfway across the state and has no apparently no idea how to fix this (maybe they're too busy currently as it is a new year?).

I recently had my computer replaced. The previous computer was old and was retired. It was the same OS so when they brought in the new one they used some software to download all of my settings and put them all on the new computer. The new computer was allegedly a Windows 10 computer that had 7 installed on it as we use some specialized programs that don't work with anything beyond Windows 7.

My peripherals did not change during this transition. I am using a (fairly old?) Logitech MK320 wireless mouse and keyboard combo. The USB ports on the new computer are all USB 3.0, which I believe is significant as the previous computer did not have USB 3.0.

The issues:

The first problem that I noticed was that there was some severe mouse lag coupled with an inability to use the middle scroll wheel to scroll. The scroll wheel button works, however. Next, the USB ports won't detect any portable memory (thumb drives). Finally, when holding down any of the keys on the keyboard and moving the mouse around I will experience really intense system lag and audio stuttering. The last issue is the biggest as it severely inhibits my ability to work. I could live with the others but not the last.

Incidentally, we got another new computer that had no settings transferred from a previous computer and the mouse and keyboard work fine.

Solutions that I have tried:

Uninstalling and reinstalling all mouse and keyboard drivers. This didn't do anything.
A newer Logitech MK330 wireless mouse and keyboard combo. This didn't help.
A wired USB mouse. This didn't do anything. The wired mouse acts the same way.
A wired USB mouse with a PS/2 adapter. The computer won't even detect it.
A USB 2.0 extension to move the wireless mouse and keyboard receiver. This didn't help.

I am all out of solutions and fed up with this thing. We're hoping we don't have to start over from scratch but if I must I will.

Thank you all!


My System SpecsSystem Spec
.
05 Jan 2016   #2
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 
usb3

Hi Operator,
W7 does not have any generic USB3 drivers.
You have to load your own, (ie for any usb3 device you use you must load drivers that came on the relevant CD.).

If you goto device manager i suspect you will see 4 yellow ! marks.
These are the drivers you will need to update..

As your running from a remoted comp, you may have to gain clearance from your IT Admin, or your 3rd party AV people, although you have made all the right moves, i suspect this is the case

Roy
My System SpecsSystem Spec
Reply

 Lag and audio stuttering when using wireless mouse and keyboard




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Sound and Mouse/Keyboard Stuttering
I have an issue with my Windows 7 PC randomly stuttering. If I play a Youtube video or MP3 the sound will randomly stutter for a second and then go back to normal. If I'm playing a video game the sound will stutter along with the mouse and keyboard. It seems to be happening randomly and I am...
Hardware & Devices
MS wireless keyboard not responding to keystrokes/wireless mouse works
MS Wireless Comfort Keyboard/mouse combination, Model 1.0A -1045 is malfunctioning in the operation of the keyboard. The mouse is working, so my thought is that the receiver is okay. The keyboard stopped working today. I replaced the batteries, reset the button on the bottom of the keyboard and the...
Hardware & Devices
2.4 Ghz wireless keyboard mouse driver not found (Penguin mouse)
I got a wireless mouse Penguin Ambidextrous Vertical Mouse | Posturite. It is supposed to use generic windows 2.4 Ghz adapter. However, windows 7 is unable to find any drivers. The screenshot of device manager is appended. I tried various other ways e.g. take out other USB devices, reboot etc. I...
Drivers
PC Stuttering mouse/audio/video lag
Since this morning when I turned on my pc I have been experiencing some strange issues and wondered if anyone had any advice or suggestions. When moving the mouse around in a figure of eight with nothing open, every few seconds it skips for about 1/10th second. This is a brand new issue, but I...
Hardware & Devices
Mouse an audio stuttering horribly
Hi, I've got a problem with the mouse cursor and my sound. It started yesterday(I didn't really install any new hardware or software). First my sound started stuttering and choppin while watching some YouTube videos and that spread to everything else(games and applications). Rebooting temporarily...
General Discussion
Wireless keyboard and mouse
I currently have a logitech wave wireless keyboard and mouse which keeps freezing up my computer running Windows 7 professional 64bit. Can someone advise me as to which is the most suitable combination of keyboard and mouse to suit my O. S. The Logitech is driving me crazy.
Hardware & Devices


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 03:48.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App