Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows cannot start this hardware device ..damaged registry entry...

05 Jan 2016   #1
Tinsby

Dual boot Win7 Pro 64 & Linux Mint 17.2 "Rafaela"
 
 
Windows cannot start this hardware device ..damaged registry entry...

Hello,

Maybe there is no connection but I recently had to remove and reinstall Norton Antivirus, part of it was corrupted.

Now when I boot the machine I am getting the warning sound related to "Windows Hardware Fail" or Device Failed to Connect." I get those 4 times at 30 sec intervals then they stop. Looking at Device Manager I see 4 yellow triangles with exclamation points in them, under Portable Devices. This is my memory card reader. In spite of this the reader works fine and I can read and write data to it as needed.

Clicking on one or all of them I get the message "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)"

So the question is should I remove all the offending drive's H:\ ...I:\...J:\....K:\ and reboot hoping 7 will find the reader? Or run System File Checker?

In all fairness I don't normally boot the machine with the sound on, I only turn it on when I need it so this condition may have been there for a while, honestly I don't know.

Thanks to all in advance!

J T


My System SpecsSystem Spec
.
05 Jan 2016   #2
Baddog22556

Windows 7
 
 

I would do a System Restore and see if that resolves your problems.
Did you use Norton Removal Tool? You should and then reinstall it.
My System SpecsSystem Spec
05 Jan 2016   #3
Tinsby

Dual boot Win7 Pro 64 & Linux Mint 17.2 "Rafaela"
 
 

I did use the Remove and Reinstall tool from Norton, but the Restore Point was made when I was having trouble with Norton.

If I revert to that one, it may fix the memory card dilemma but it will leave me with a botched Norton and I'd have to start over again removing and reinstalling. If the Norton Removal program was the root cause, then I'd only be doing the same thing again with a similar result.

I only mentioned the RnR of Norton because that was the latest thing I did to the machine, it may just be a coincidence.

Thank you,

JT
My System SpecsSystem Spec
.

05 Jan 2016   #4
Baddog22556

Windows 7
 
 

Pick a restore point before you R&R'd Norton. After years in this business Norton is
I then say whatever works for you may not work for another. To each their own.
Good luck.
My System SpecsSystem Spec
05 Jan 2016   #5
Tinsby

Dual boot Win7 Pro 64 & Linux Mint 17.2 "Rafaela"
 
 

Baddog22556,

I was able to sort it out and now I have no more exclamation marks or beeping. I chose to "update the driver" and this this time I let Windows search and lo and behold it found some that work. Thought I had done this before and it didn't fly, but now it did.

I agree with you abt Norton, if they weren't giving it to me I wouldn't use it.

Thanks for your service btw!!

Cheers,

J T
My System SpecsSystem Spec
06 Jan 2016   #6
NortonSupport

Windows 7 Ultimate x64
 
 

Hi,

Sorry for the delay. Please reinstall Norton and see if that problem persist, if you have any issues let us know we'll check that for you.
Thank you!

Praveen
Norton Support.
My System SpecsSystem Spec
06 Jan 2016   #7
Tinsby

Dual boot Win7 Pro 64 & Linux Mint 17.2 "Rafaela"
 
 

Quote   Quote: Originally Posted by NortonSupport View Post
Hi,

Sorry for the delay. Please reinstall Norton and see if that problem persist, if you have any issues let us know we'll check that for you.
Thank you!

Praveen
Norton Support.
Praveen,

Thank you but the problem is solved, best wishes fro 2016.

J T
My System SpecsSystem Spec
06 Jan 2016   #8
NortonSupport

Windows 7 Ultimate x64
 
 

Thank you so much! Have a wonderful year ahead.

Praveen
Norton Support.
My System SpecsSystem Spec
Reply

 Windows cannot start this hardware device ..damaged registry entry...




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Can you copy a WinXP Pro registry entry into Win 7 registry
Hello, Background: 1. I have a program I use always, I have the install disks and can install it on Win 7 Pro x64. It is a 32 bit program. However, this program had a critical patch issued as a download way back when and this patch cannot be installed on the 7 system, because the installer is...
General Discussion
configuration information (in the registry) is incomplete or damaged.
Medion Desktop running WIN7 32bit, 2 Quad CPU Q8300@250Ghz, 4GB Ram Audio problemscropped up. (NO AUDIO) Windowscannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19) In my Device Manager: Sound, video and game...
Drivers
An entry in registry missing
I want gain an access to com ports and require changed in registry entry of HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\PNP0501 but it seems the folder is not there. I have tried regcleaner and reg fix did not help. thanks
Drivers
Location of registry entry for Windows backup drive identification
I'm running Win 7 Pro 64bit and am a gamer. I keep all my games on my E: drive (2 TB) so they don't interfere with Windows on my C: drive (500 GB). My backup drive is 1 TB. A while back I was installing a game and noticed that it was also installing MS .NET framework on my E: drive. The next...
Backup and Restore
Cannot delete Registry entry
After trying to recover from severe malware infection, I ran Spybot S&D. It removed several Registry entries but one it could not. I tried manually but it could not be removed. It is located at Hkey-users\S-1-5-21-200258984-2800820833-1255355968\Software\DataMngr. It has subdirectories "Files",...
System Security
Is my registry damaged? Please help...
Hi. I am running windows 7 home premium with a 5.9 experience score. All was going well, loving win 7 etc, until I restored my pc to an earlier date after experiencing problems with itunes 10 (damn you apple). After restoration, most of the PC still runs as normal (very quick) but certain...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 09:28.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App