Quote: Originally Posted by blackenthesun
it is brand new. I don't know what diskpart is. tell me how to access disk management, and I'll see if it comes up.
Sorry late reply
See this mate Disk - Clean and Clean All with Diskpart Command
Disregard all else except points 3 & 4 to see what it looks like
So > Start > type "cmd" (no quotes) > right click on the small blue box that will appear at the top of the Start menu > Run as admin > then type in the black and white box "diskpart" (upper or lower case) > DISKPART will appear > type "select disk" (no quotes) and it should show you all the drives you have in the machine.
Pic is of the machine I am on right now disk 0 is my C: drive disk 2 is my backup external.