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Windows 7: WD Hard 1TB detect and show up but only as a Shortcut

31 Jan 2016   #11
omidmkh622

Windows 7 Ultimate x64
 
 

jumanji I kept Shift Key and connected Hard, Nothing diffrent happend


My System SpecsSystem Spec
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31 Jan 2016   #12
omidmkh622

Windows 7 Ultimate x64
 
 

jumanji I kept Shift Key and connect Hard, Nothing diffrent happend
My System SpecsSystem Spec
31 Jan 2016   #13
jumanji

Windows 7 Home Premium 32 bit
 
 

1. Please post a screenshot of your external drive showing as a shortcut.

2. Data Lifeguard Diagnostic for Windows: Plugin your WD external drive. Are you rightclicking on the WinDlg.exe file, and running as administrator? What happens? Post a screenshot of the main screen that appears.

Screenshots:

Using Snipping Tool: How to Use the Snipping Tool in Vista

Upload to sevenforums: Screenshots and Files - Upload and Post in Seven Forums

Take your time. I am retiring for the day now and see the screenshots tomorrow morning or whenever you post on your tomorrow.
My System SpecsSystem Spec
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31 Jan 2016   #14
omidmkh622

Windows 7 Ultimate x64
 
 

I'm sorry about my Amateur work :\

I upload two screen shots;
first is showing Hard drive show up as Shortcut

second is showing WD Data Lifegaurd: I pluged in my Hard - Run as Admin - Deceting Drivers...completes then disappears and nothing happens until I disconnect hard then program starts :|


Attached Thumbnails
WD Hard 1TB detect and show up but only as a Shortcut-untitled.png   WD Hard 1TB detect and show up but only as a Shortcut-ff.png  
My System SpecsSystem Spec
31 Jan 2016   #15
jumanji

Windows 7 Home Premium 32 bit
 
 

Hmmm.....that's not a shortcut. That's how any HDD appears in My Computer. So there is no shortcut virus. Your external drive also has a drive letter H: However it does not show the bar showing used and free space. In defining your problem you should have only stated that my drive appears with a drive letter but I am unable to access it.You sent me on a wild goose chase.

As for the DLG diagnostics your screen shows it is detecting the drives. What happens then? Did it detect the drive and did you get on to the Main Screen showing the detected drives?
My System SpecsSystem Spec
31 Jan 2016   #16
TechSeven

Windows 7 Home Premium 64bit
 
 

just wanted to say hello jumanji . he is a star.
My System SpecsSystem Spec
01 Feb 2016   #17
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Me again sticking my nose in.

Maybe completing this tutorial by Golden will shine some light on things.
With your external drive hooked up complete this tutorial.

Disk Management - Post a Screen Capture Image
My System SpecsSystem Spec
01 Feb 2016   #18
omidmkh622

Windows 7 Ultimate x64
 
 

jumanji Sorry! I thought that's a shortcut
Dude I told you :\ Deceting Drivers completes then disappears and nothing happens until I disconnect hard then program starts :|
As a result; WD DLG can not detect my hard .
My System SpecsSystem Spec
01 Feb 2016   #19
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

First off my name is not Dude.
Please call me Layback Bear or Jack.

If I understand you correctly you can't run Disk Management with the external hard drive hooked up.
Is that correct?

You can't post one of these.
From my system.

WD Hard 1TB detect and show up but only as a Shortcut-capture.pngdisk-management-today.png


My System SpecsSystem Spec
01 Feb 2016   #20
omidmkh622

Windows 7 Ultimate x64
 
 

Dear Jack, I didn't call you dude. I called jumanji dude.
Excuse me both of you.

Recently I connected hard and tried to open Manage or DiskMgmt. but that gave me this error:


Attached Images
WD Hard 1TB detect and show up but only as a Shortcut-gg.png 
My System SpecsSystem Spec
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 WD Hard 1TB detect and show up but only as a Shortcut




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