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Windows 7: WD Hard 1TB detect and show up but only as a Shortcut

01 Feb 2016   #31
jumanji

Windows 7 Home Premium 32 bit
 
 

Hi omidmkh622,

Not to worry. I was all along watching to see whether we could get a Windows Disk Management picture.

Most probably the file system in your external drive is damaged that is preventing Disk Management to show anything.

Now before we can get on to the next step, I want you to confirm that you can still see your external drive as drive H: in my Computer as in your first screenshot in your post #14. Check and confirm.


My System SpecsSystem Spec
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01 Feb 2016   #32
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

jumanji I hope I narrowed the pathway to the problem just a little.

I will go back to watching.
My System SpecsSystem Spec
01 Feb 2016   #33
omidmkh622

Windows 7 Ultimate x64
 
 

Layback Bear - Yes everything is the same in another PC
And I dont know how can I findout my connection's voltage :|


Jumanji - I Cheked it many times and I'm sure about this. And drive name's still is H:/
My System SpecsSystem Spec
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01 Feb 2016   #34
jumanji

Windows 7 Home Premium 32 bit
 
 

OK, Fine. Let me forewarn you that there is a distinct possibility that that the SATA to USB bridge electronics inside the enclosure could have failed. In such a case no DIY data recovery is possible. I am still not sure that that could have happened but DLG could not see the drive is bad indeed and cannot be overlooked. Still we will go ahead with the routine data recovery procedures hoping for the best.

First exploratory procedure:

Reboot your machine, plug in your WD external drive only .

Run check disk from command prompt.

Open Command prompt. Start > All programs > Accessories > Command Prompt

Against the Command prompt, Type

CHKDSK H: /f /v /r /x

Press enter.

Note: Replace H: with the actual drive letter of the external drive. Also note there is a space before every / If you are sure the drive letter is H: then I would recommend that you just copy this command and paste it against the command prompt and press enter.

Allow check disk to complete. Do not interrupt check disk for any reason. If it runs let it run. Leave it running overnight and go to bed.

After check disk completes reboot your PC.Can you access your drive now?

If it aborts by itself, post the screenshot with the error message.( I am not overruling this possibility but if there is a repairable file system damage this will or hopefully should repair it. Let us see.)

After running this atleast one user jumped "Woohoo! Chkdsk finished and the disk looks like it's back to normal! Thanks for all your help jumanji "

I don't know what will happen in your case since every case is different in someway or other.
My System SpecsSystem Spec
01 Feb 2016   #35
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

To make sure what is what. Is this your external drive?

WD Elements - Portable Hard Drives
My System SpecsSystem Spec
01 Feb 2016   #36
omidmkh622

Windows 7 Ultimate x64
 
 

Ok jumanji. I will try chkdsk. It take so long time. I will send you results tomorrow.
Thank you guys
My System SpecsSystem Spec
01 Feb 2016   #37
omidmkh622

Windows 7 Ultimate x64
 
 

Layback Bear - Yes that's it
My System SpecsSystem Spec
01 Feb 2016   #38
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Thank you.
My System SpecsSystem Spec
02 Feb 2016   #39
omidmkh622

Windows 7 Ultimate x64
 
 

Hi. guys everything is normal but check disk doesn't strat !
I typed checkdisk command and waited for 9 hours. it didn't start.


Attached Images
WD Hard 1TB detect and show up but only as a Shortcut-cmd.png 
My System SpecsSystem Spec
02 Feb 2016   #40
jumanji

Windows 7 Home Premium 32 bit
 
 

Did you press the ENTER Key after typing the command?
My System SpecsSystem Spec
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 WD Hard 1TB detect and show up but only as a Shortcut




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