Printer problems

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  1. Nelly
    Posts : 40
    Windows 7 Home Premium
       New #11

    The problem is that the printer, a Dell 720,is not supported for Win 7.
    Oh well, glad I kept it as a dual boot with XP.
    Thanks for your help. :)
      My Computer
    Quote Quote

  3. richc46
    Posts : 17,796
    Windows 10, Home Clean Install
       New #12

    Nelly said:
    The problem is that the printer, a Dell 720,is not supported for Win 7.
    Oh well, glad I kept it as a dual boot with XP.
    Thanks for your help. :)
    Nelly,
    That is the point of compatibility mode. If it can run with XP, it work with 7.
      My Computer
    Quote Quote

  4. Nelly
    Posts : 40
    Windows 7 Home Premium
       New #13

    Good morning All,
    Part of the problem was Google Chrome. It would only allow me to download from Dell using Dell's download manager.
    Used IE 8 and saved the driver to my desktop.
    Checked to run in compatability mode for XP SP3 and to run as an administrator.
    Uninstalled my printer and shut down the P.C.
    Booted up and began installation.
    After a few minutes I was given the message "Device driver software was not successfully installed"

    I attempted this again twice methodically checking and rechecking to recieve the same result.
      My Computer
    Quote Quote

 
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