New
#1
Insert USB flash drive--machine intermittent sys error?
This is a recent problem. It seems to have appeared after Office 365 was installed and another email related program that the machine had install problems with. I cannot revert to a prior restore point for several days until my wife gets past a bunch of time critical work with Quickbooks. Since there's only 2 points both of which are very close in time to the installs, at worst I may have to do an in place install.
Insert a USB flash drive (I've tried various). Either you'll get the attached error (but explorer will correctly display the drive and the files) or the OS correctly displays the open with box or the machine will not recognize any flash drive inserted into any port (happened for the first time this a.m.). This last condition occurred this a.m. The machine would not shutdown on its own so I did a cold boot.
The machine suffered a BSOD twice within the past month or so. The same file (and at the moment I can't give you the name since my wife is currently working the machine) was the likely factor per WhoCrashed. It was a MS sys file. I only solution association on search was malware. I ran Malwarebytes and a full Norton, all came back clean.
(EDIT): I added the crash dump
(EDIT #2): The attached error that appears more often than not IS the correct error and that seems to make little sense. The error is for a file not a device? So I went to the OS defaults, Auto Play and unchecked use auto play for all devices. Since the condition of a flash drive not appearing in explorer after insertion occurred only once I'm thinking the file the error was maybe referring to the auto play screen. Now that the function is set to off I'll wait and see while my wife uses the machine.
Last edited by markg2; 22 Jan 2016 at 09:44. Reason: I added the crash dumps (3) that indicate the suspect file