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Windows 7: My PNY Flash Drive freezes my entire computer, any ideas?

23 Feb 2016   #1
bal1985

Windows 7 x64
 
 
My PNY Flash Drive freezes my entire computer, any ideas?

I purchased that PNY Turbo 128GB USB 3.0 Flash Drive - P-FD128TBOP-GE from Staples for only $20. I then found out that a lot of people are having tons of issues but others report nothing, but it seems like this model is getting some bad press.

To my issue: I plugged the FD into my customer built PC with Windows 7. I had to manually open up the drive from My Computer. It worked for like 1 second then my PC just locked up, my wireless mouse & keyboard would no longer work, started lagging then my PC was just unusable. However, once I removed it everything was fine again, computer was fine.

Any ideas on what I need to do? I got it on the 15th so I believe I can return it by the 30th? It's opened but that shouldn't matter, correct? In the mean time is their anything I can do to troubleshoot, try to fix it or the drive or is DOA? I don;t think it's my USB ports it has to be the Flash Drive itself.

Any help would be much appreciate?


My System SpecsSystem Spec
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23 Feb 2016   #2
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
Yep some bad reviews on Amazon probably a bad batch :/
Amazon.com: Customer Reviews: PNY Turbo 128GB USB 3.0 Flash Drive - P-FD128TBOP-GE
My System SpecsSystem Spec
23 Feb 2016   #3
bal1985

Windows 7 x64
 
 

Quote   Quote: Originally Posted by ThrashZone View Post
Hi,
Yep some bad reviews on Amazon probably a bad batch :/
Amazon.com: Customer Reviews: PNY Turbo 128GB USB 3.0 Flash Drive - P-FD128TBOP-GE
So no way to fix my issues? Should I just return it? I'd really like to try and troubleshoot before I do anything. I just don't know where to begin?
My System SpecsSystem Spec
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23 Feb 2016   #4
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
Begin with the RMA
Just point them to the reviews on Amazon and TigerDirect both sites had quite a few issues

FWIW Newegg has the same flash for like 80.us
My System SpecsSystem Spec
23 Feb 2016   #5
derekimo

Microsoft Community Contributor Award Recipient

 
 

That freezing is the same thing this 32GB Kingston does, I got it off ebay about 5 years ago,

My PNY Flash Drive freezes my entire computer, any ideas?-wp_20160223_20_26_23_pro.jpg

After talking with their support, I found out it was a fake, there is supposed to be a lot or some other ID numbers on the tongue, here's two kingstons, the one on the left is real,

My PNY Flash Drive freezes my entire computer, any ideas?-wp_20160223_20_39_13_pro.jpg

It's kind of hard to tell but there is writing on the one on the left.

I just keep the fake around to remind me where not to buy flash drives.

I would return it like Thrash said.


My System SpecsSystem Spec
24 Feb 2016   #6
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

eBay
My System SpecsSystem Spec
24 Feb 2016   #7
bal1985

Windows 7 x64
 
 

I got mine from Staples. Will they allow me to return it even though it was opened?

Also, do you guys recommend I upgrade to Windows 10?
My System SpecsSystem Spec
24 Feb 2016   #8
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
Shouldn't matter if it's opened how else would a defective unit be discovered

Win-10 :/
I would review your manufactures website to see if your computer is on their win-10 compatible list before even thinking about upgrading
They would be the ones testing and making drivers and more than likely bios updates for the machine not M$.
My System SpecsSystem Spec
24 Feb 2016   #9
bal1985

Windows 7 x64
 
 

Quote   Quote: Originally Posted by ThrashZone View Post
Hi,
Shouldn't matter if it's opened how else would a defective unit be discovered

Win-10 :/
I would review your manufactures website to see if your computer is on their win-10 compatible list before even thinking about upgrading
They would be the ones testing and making drivers and more than likely bios updates for the machine not M$.
My PC was custom built: Here is the build: https://pcpartpicker.com/b/s6gLrH

I just didn't know if Win10 would be easier with drivers, updates and other things.
My System SpecsSystem Spec
24 Feb 2016   #10
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
Then you would refer to your mother board manufacture and see if they offer win-10 drivers and bios updates.

Win-10 again it's personal preference really
You'd be the best judge

Make a reliable system image to a totally separate hdd before so if you want to get back to your current install after using win-10's system restore back to win-7 you can truly get the previous install back with the system image

You do have 30 days to try win-10 then the windows old folder is deleted.
My System SpecsSystem Spec
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 My PNY Flash Drive freezes my entire computer, any ideas?




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