External Hard Drive is unlocated

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  1. Posts : 9
    Windows 8.1 Enterprise 64 bit
       #1

    External Hard Drive is unlocated


    Hi,

    I've been browsing threads here to fix my external hard drive but unfortunately, no success at all. Every time I plug the hard drive, it is not showing in my PC, but it I can see that is plugged because it is showing in the "Safely Remove Hardware" section at the bottom right. I also tried the Mini Partition Wizard Tool but still I cannot resolve the issue. The tool cannot locate the hard drive.
    Attached Thumbnails Attached Thumbnails External Hard Drive is unlocated-partition.png  
      My Computer


  2. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       #2

    It seems to have partitions but those are not shown in all cases. Try to run a chkdsk /r on it. Maybe it gets fixed.
      My Computer


  3. Posts : 9
    Windows 8.1 Enterprise 64 bit
    Thread Starter
       #3

    Would you mind to walk me through on how to do that?
      My Computer


  4. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #4

    Your unallocated drive needs a Partition letter.
      My Computer


  5. Posts : 9
    Windows 8.1 Enterprise 64 bit
    Thread Starter
       #5

    Layback Bear said:
    Your unallocated drive needs a Partition letter.
    okay, so how do i place a partition letter? :)
      My Computer


  6. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #6

    Some tutorials by Brink that should help you. Please read all first.

    Format a HDD or USB

    Drive Letter - Add, Change, or Remove in Windows

    Partition - Mark as Inactive
    Last edited by Layback Bear; 01 Mar 2016 at 23:50.
      My Computer


  7. Posts : 9
    Windows 8.1 Enterprise 64 bit
    Thread Starter
       #7

    Layback Bear said:
    Some tutorials by Brink that should help you. Please read all first.

    Format a HDD or USB

    Drive Letter - Add, Change, or Remove in Windows

    Partition - Mark as Inactive

    I tried the tutorials you povided ..still no luck
    In the Computer Management, the drive is not listed. While in the command prompt, there is no volume for Data Back up or Removable Storage.
    Attached Thumbnails Attached Thumbnails External Hard Drive is unlocated-disk-mgmt.png   External Hard Drive is unlocated-drive-not-found.png   External Hard Drive is unlocated-offline.png   External Hard Drive is unlocated-diskpart.png  
      My Computer


  8. Posts : 6,330
    Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64 +Linux_VMs +Chromium_VM
       #8

    I think the screen print in post #1 is displaying info for the Internal HD (Disk 1), where Windows is installed.
    I don't see a 2nd physical HD listed, for the External Drive.

    Assuming the External HD is USB, i would try a different USB port.
    If you're connected with USB3, can you try a USB2 port?

    Can you connect this External HD to a different PC, and see if it has the same problem ?

    Is this a new External HD, and nothing on it that needs to be saved ?
    Or is it a new problem, and it worked before on this PC ?

    For problems like this a proper Disk Management screen print helps:
    Disk Management - Post a Screen Capture Image
      My Computer


  9. Posts : 9
    Windows 8.1 Enterprise 64 bit
    Thread Starter
       #9

    DavidE said:
    I think the screen print in post #1 is displaying info for the Internal HD (Disk 1), where Windows is installed.
    I don't see a 2nd physical HD listed, for the External Drive.

    Assuming the External HD is USB, i would try a different USB port.
    If you're connected with USB3, can you try a USB2 port?

    Can you connect this External HD to a different PC, and see if it has the same problem ?

    Is this a new External HD, and nothing on it that needs to be saved ?
    Or is it a new problem, and it worked before on this PC ?

    For problems like this a proper Disk Management screen print helps:
    Disk Management - Post a Screen Capture Image
    I already tried to connect it to different ports and used other computers as well. There is a sound every time it is plugged but it is not showing in my PC.
    Attached Thumbnails Attached Thumbnails External Hard Drive is unlocated-sefely-remove.png   External Hard Drive is unlocated-pc.png  
      My Computer


  10. Posts : 6,330
    Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64 +Linux_VMs +Chromium_VM
       #10

    If it's a new HD, i would RMA it and get a new HD.
    If it's not new and has data you need, see if a data recovery expert can help.
      My Computer


 
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