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Windows 7: Only one tray for discs but have drives D and E.....linked to upgrade

05 Mar 2016   #1
rundwald

Home Premium 64 bit
 
 
Only one tray for discs but have drives D and E.....linked to upgrade

For my Cds etc etc I have one input tray, but in My Computer there is a D drive marked DVDRW and E marked DVD. Will someone please explain how I could have both, please?

I am concerned, as I am attempting a In-place Upgrade, and no matter what, it fails while loading temporary files with error 0x80070005; could not create a required installation folder.

Is it possible that my problem with running the installation disc successfully lies with drives' existence, and the D: being the default choice for running my media?


My System SpecsSystem Spec
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05 Mar 2016   #2
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

Are you logged in with an Administrator account when trying to Upgrade ?
Searching for 0x80070005 it seems this error is usually a permissions error.

Do you use any programs that can create a Virtual drive such as PowerISO ?
I just "added" a Virtual drive with PowerISO.
It creates a "device" in My Computer (This PC), but it's not listed in Device Manager or Disk Management.
Are both of your DVD drives listed in Device Manager or Disk Management ?

I would run a System File Check (SFC) to see if there are any errors that can't be fixed.
SFC /SCANNOW Command - System File Checker

In my example screen prints CD Drive (F) is a virtual drive, it's not shown in Device Manager or Disk Management.
I'm running Win 8.1 right now, but i believe Win 7 would work the same.

Only one tray for discs but have drives D and E.....linked to upgrade-cd_drive_sp_01.png

Only one tray for discs but have drives D and E.....linked to upgrade-cd_drive_sp_02.png


My System SpecsSystem Spec
05 Mar 2016   #3
rundwald

Home Premium 64 bit
 
 

In Device Manager there are two optical drives, one being the one I use the other's description is "Roxio DVD-ROM Emulator SCSI CdRom Device". I'm thinking that must be E: in my OP. AFAICR there are no programs to create a virtual drive. I did install temporarily Freeisoburner however.
My System SpecsSystem Spec
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05 Mar 2016   #4
AddRAM

Windows 7 Pro x64 Windows 10 Pro x64
 
 

You have a virtual drive. Roxio made it up when you installed it. Just go into Roxios setting to get rid of it. Power Iso makes one by default, but during setup I always uncheck it, no need for a virtual drive.

Just use D
My System SpecsSystem Spec
05 Mar 2016   #5
Lady Fitzgerald

Win 7 Ultimate 64 bit
 
 

If you want to keep the virtual drive (I use mine for mounting ISOs), just rename the E: drive to an unused drive letter, rename D: to E:, then rename the former E: drive to D:.
My System SpecsSystem Spec
05 Mar 2016   #6
AddRAM

Windows 7 Pro x64 Windows 10 Pro x64
 
 

Watch mounting those Iso`s I heard they are wild
My System SpecsSystem Spec
05 Mar 2016   #7
Lady Fitzgerald

Win 7 Ultimate 64 bit
 
 

Quote   Quote: Originally Posted by AddRAM View Post
Watch mounting those Iso`s I heard they are wild
Honey, at my age that's the most action I get (that and when the prunes kick in).
My System SpecsSystem Spec
05 Mar 2016   #8
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

I would do what AddRAM suggested and get rid of the virtual drive in Roxio settings and see if that allows you to Upgrade successfully.
You can add it back later if you find you need it.

Re-reading this thread you don't say if this a Win 7 to Win 10 upgrade.
I assumed you are trying to upgrade from Win 7 to Win 10, but maybe i assumed wrong.
Is that what you mean in the OP by "In-place Upgrade" ?

Also, you didn't answer if you are logged in as an Administrator when trying to Upgrade.
My System SpecsSystem Spec
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 Only one tray for discs but have drives D and E.....linked to upgrade




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