Event ID 11 needs triage to identify the port


  1. ineuw
    Posts : 152
    Microsoft Windows 10 Pro 64-bit
       New #1

    Event ID 11 needs triage to identify the port


    Can anyone please tell me how I can identify which Sata port would be for Even ID: 11?
    "The driver detected a controller error on \Device\Ide\IdePort2."

    The motherboard is SATA2 and the drives are configured as AHCI.

    The ports are configured as follows:

    Sata1: Sandisk 120Gb SSD boot drive
    Sata2: Seagate Baracuda 500GB data drive
    Sata3: Unused
    Sata4: HL-DT DVDRAM ATA device
    Sata5: Unused
    Sata6: Unused

    This error randomly appears after boot but not at each boot and sometimes days go by before it reappears. The Win 7 Pro is a fresh installation and every MS update has been applied. The controller driver is the latest update from Intel (thorough Microsoft update).

    Thanks
    Last edited by ineuw; 29 Mar 2016 at 11:22. Reason: added info
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  3. ineuw
    Posts : 152
    Microsoft Windows 10 Pro 64-bit
    Thread Starter
       New #2

    It seems that in an all SATA environment, \Device\Ide\IdePort refers to the CD-DVD drive. Installed another disk drive and the disks are in the same order as the SATA port numbers identified by the BIOS as 1 to 4 and moved the CD-DVD to port 4 on the MB. Immediately, I got an Event ID 11 of \Device\Ide\IdePort04 error
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