Unrecognized USB Driver from Bad Cable.


  1. Posts : 61
    Windows 7, 32 Bit
       #1

    Unrecognized USB Driver from Bad Cable.


    I plugged in the cable to my camera, with camera still off, like I have done a thousand times. Windows decided to install some USB driver. It didn't work. The cable was bad, system would not recognize the camera.

    Now, the system constantly pops up the message "Unrecognized USB device".
    I have tried uninstalling. Windows constantly tries to reinstall. How can MS be so stupid as to try re-installing a device that I just uninstalled?

    I have tried disabling. Windows doesn't care.

    How can I get this "driver" really uninstalled?
      My Computer


  2. Posts : 725
    Desk 1: Win 7 Pro x32; Desk 2: Windows 10 x64
       #2

    Hi again defenderjim :)

    On device connect, there's a h/w handshake and data exchange between the USB controller and the device (your camera) where by the camera sends the USB controller identifying information (which in turn is given to Windows). If Windows can't receive the info, it's an "Unrecognized device". In the Plug and play sequence, a device has to first be recognized before Windows has the data it needs to do a driver search. So I think you're seeing Windows complaining it can't receive ID info.

    So next question is why the heck isn't your device recognized?!#@ Device recognition is handled between the controller and the device (your camera)
    > Check for a new version of chipset drivers. Reinstall the latest version ya got.
    > Sometimes you need power on the device before you connect the cable
    > Try different USB ports

    Finally, check if there's a BIOS update. If so, carefully do the BIOS update
      My Computer


  3. Posts : 61
    Windows 7, 32 Bit
    Thread Starter
       #3

    ComputerGeek,

    The cable is the one that came with the camera. I have used the cable and camera on this computer many times for over a year. Now the cable has gone bad.

    I have been using the cable and camera repeatedly in the exact same USB port on the computer.


    The question is, how do I get this message to stop popping up?


    >Finally, check if there's a BIOS update. If so, carefully do the BIOS update
    > Check for a new version of chipset drivers. Reinstall the latest version ya got.

    Camera and computer are up to date.

    > Sometimes you need power on the device before you connect the cable
    Never needed to in the past.

    > Try different USB ports

    Port is ok. I plug in other hardware into this port. They work fine.
      My Computer


 

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