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Windows 7: Keyboard typing wrong letters

10 Apr 2016   #1
chacham

Windows 7 Enterprise (32 bit)
 
 
Keyboard typing wrong letters

My mother's computer started having issues with the keyboard, recently. I'll say it how i see it, but obviously, i might be missing something.

When typing the letter q on the keyboard, "qt" comes up. w and e are fine, r types "re". This happens with two different keyboards. I brought by my (this) keyboard, and it worked fine, but i only tried for a minute. On her computer, i tried both a ps2 and usb keyboard (native for both, no adapters).

Right now, if i try to login, when i click on a user, it fills in the password field (as if there was a stuck key) and tells me the caps lock is on. Capslock button does turn it off, but it did not look like backspace was doing anything. The bios did not complain of a stuck button. Safe mode (i happened to try with networking) has the same issue. No issue using the keyboard before windows loads.

Using teamviewer from my computer to hers is tough. I can hit capslock with sometimes works, keys sometimes work and sometimes don't, if it types in two letters, i can use the mouse to highlight one (to overwrite) when continuing. With a lot of effort and time i can login. Clicking icons on the desktop does not work, from the start menu does.

I tried hitting the helper menu to get the on screen keyboard for logging on. The first time i tried, it came up and worked. Now the button doesn't do anything.

I went into Device Manager (early on, when i could still do things) and deleted the keyboard. It made me reboot, but didn't seem to change much. Some fixit from Microsoft seemed not to detect any issue.

I loaded up Ubuntu 15 desktop (no install, just run from DVD) and it worked fine.

She's has Home Premium, i have a DVD for Ultimate. (At least, that's the label on the accompanying paper.) Her user is not the administrator. I login as root (administrator) as required.

What should i do? I'm confused.


My System SpecsSystem Spec
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10 Apr 2016   #2
chacham

Windows 7 Enterprise (32 bit)
 
 

Just tried again via TeamViewer. I can delete in the password field, but it acts as if there is a stuck key. (This is different than the last time i tried.) The form with the option for the on screen keyboard now does come up, but the keyboard is an empty frame and the mouse cursor (while over the frame) shows the circle of waiting.

This is weird. It's like Schrodinger's cat or something. The problem changes every time i look at it!
My System SpecsSystem Spec
10 Apr 2016   #3
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Try downloading Malwarebytes free,
Uncheck trial and in the dashboard tick scan for rootkits.

Roy
My System SpecsSystem Spec
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10 Apr 2016   #4
chacham

Windows 7 Enterprise (32 bit)
 
 

Thank you. I forgot to write (i've been trying to figure this out for a few days) i ran a full scan with Security Essentials, ran Malware Bytes, and Adaware. One of the last two found a tracking cookie and registry entry, but that was it. I do believe i ran the full scan.
My System SpecsSystem Spec
10 Apr 2016   #5
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Ok,
Lets try swapping some of the keys, look at this
Map Any Key to Any Key on Windows 10, 8, 7, or Vista

Roy
My System SpecsSystem Spec
10 Apr 2016   #6
chacham

Windows 7 Enterprise (32 bit)
 
 

I can't login again. I'm at home trying teamviewer. I can see the login screen, but the password field keeps getting filed on. The OSK shows as a frame, but never fills in.

I just rebooted, went to her house and unplugged her keyboard, and now i'm back on teamviewer. The OSK still does not come up and its as if there is a stuck key, that is, it keeps typing in letters. This is insane.
My System SpecsSystem Spec
11 Apr 2016   #7
chacham

Windows 7 Enterprise (32 bit)
 
 

I guessing i just need to reinstall or repair Windows. Can i do that for Home Premium with an Ultimate DVD?
My System SpecsSystem Spec
18 Apr 2016   #8
chacham

Windows 7 Enterprise (32 bit)
 
 

The problem was another keyboard was attached that had flipped over on the floor and was pressing all those buttons. The extra keyboard was my fault, i had left it there when switching keyboards as a just-in-case, but had not realized it was the culprit until i started cleaning up the mess of wires while i was there.

Why this did not seem to affect the Bios boot device list, or Ubuntu from a DVD, i do not know. But it definitely affected Windows, even from the DVD and trying to start a repair.
My System SpecsSystem Spec
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 Keyboard typing wrong letters




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