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Windows 7: Windows 7 DvD Missing After Re-install

17 Apr 2016   #1
MICKFREE

Windows Home Premium
 
 
Windows 7 DvD Missing After Re-install

In short reinstalled Windows 7 and now the DVD is Missing

- DVD AD-7581A
- Tried the auto windows fix no luck
- checked for lower/upper filters not in registry
- ATARI /CONTROL0 enTRY LISTED
- nothing seem to working


My System SpecsSystem Spec
.
18 Apr 2016   #2
oscer1

win 7 64 bit
 
 

Hi welcome to the forum

turn laptop off take out drive then turn back on laptop then shut down again and put drive back in. does it show in device manager now?

also before doing the above does the drive show in bios?
My System SpecsSystem Spec
19 Apr 2016   #3
MICKFREE

Windows Home Premium
 
 

yes it shows in bios i tried that but will try again. thanks so much.
My System SpecsSystem Spec
.

19 Apr 2016   #4
MICKFREE

Windows Home Premium
 
 

still didn't work
My System SpecsSystem Spec
19 Apr 2016   #5
oscer1

win 7 64 bit
 
 

did you try all the resolutions on the link here https://support.microsoft.com/en-us/kb/314060
My System SpecsSystem Spec
20 Apr 2016   #6
MICKFREE

Windows Home Premium
 
 

i tried those options
a different drive from another pc
copy cdrom.sys and cdrom.inf and pnf files to the drivers and inf directories still no luck
My System SpecsSystem Spec
20 Apr 2016   #7
GokAy

Windows 7 Ultimate x64 SP1
 
 

I won't have time to follow up, sorry. So only giving some ideas!

Another filter driver may be disabling the DVD-drive perhaps, though I am not sure if it would cause drive to vanish. Could you try running Autoruns (https://technet.microsoft.com/en-us/.../bb963902.aspx) please? When it opens switch to "Drivers" tab and filter by word "filter". Screenshot perhaps..

Does it show and work in Safe Mode?

Does it work if you boot with a Live Linux distro?
My System SpecsSystem Spec
21 Apr 2016   #8
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Mick mate are you running a SSD and is it a Samsung if you are? because most folks who have the Samsung SSD's run the Magician software for that drive and it can cause loss of other hardware disappearances. I lost my USB ports on one of my desktops for that very reason the cure get rid of the software and then reinstall it if you want to.

I am also assuming you have installed all the drivers for this machine?? Now while I am thinking of it you don't mention (unless I have missed it) the model of the laptop that is giving you grief as you have two listed in specs so model number please.
My System SpecsSystem Spec
21 Apr 2016   #9
MICKFREE

Windows Home Premium
 
 

no i don't have a ssd. I'm about to really give up on this. Despite this being so common i'm having the hardiest time with it. I now thinking it a hardware issue. What decided to do is trying re-verting back to the previous install by copying back the windows.old folder. But i'm getting an error trying to

c:\move -y "c:\windows.old\Documents and settings" c;\

error cant locate the file specified or something like that
My System SpecsSystem Spec
22 Apr 2016   #10
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by MICKFREE View Post
In short reinstalled Windows 7 and now the DVD is Missing
I have noticed that it is a laptop; still asking just to be sure .... it it the OEM disk or a retail pack of two disks?
My System SpecsSystem Spec
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 Windows 7 DvD Missing After Re-install




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