Intel USB 3.0 eXtensible Host Controller Code 10. Please Help


  1. kartikgudali51
    Posts : 1
    Windows 7 Ultimate 32 bit
       New #1

    Intel USB 3.0 eXtensible Host Controller Code 10. Please Help


    Dell Inspiron 14 3421
    Intel i3 processor
    4GB RAM

    I had upgraded my laptop from Windows 8.1 Pro 64 bit to Windows 10 Pro 64 bit. All the USB ports worked fine for a few days. Then suddenly, the laptop went off while playing the game Thief. (This usually happens when the laptop heats up too much, not a big deal.)

    When I turned on the laptop, the two USB 3.0 ports stopped working. There was no power in either of the USB 3.0 ports. I checked this with a mini USB fan.

    I went to the device manager and found a yellow triangle before Intel USB 3.0 eXtensible Host Controller.
    When I double clicked on it, in the device status box, it showed "This device cannot start. (Code 10)".

    I thought it was a problem with Windows 10 and degraded the OS to Windows 7 Ultimate 32 bit and installed and updated all drivers, hoping it would help. But still the same problem exists with the USB 3.0 port.

    Please Help!!
      My Computer
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  3. georgeks
    Posts : 177
    Windows 10 Pro x64
       New #2

    Hello kartikgudali51 and Welcome to SevenForums

    See here https://support.microsoft.com/en-us/kb/943104
      My Computer
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