Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: USB 3.0 HDD recongized in BIOS, but not Windows

10 May 2016   #1
Modifyinc

Windows 7
 
 
USB 3.0 HDD recongized in BIOS, but not Windows

I have a Toshiba Canvio Connect External 500GB USB 3.0, model V73600-A.

It works fine connected to my Windows 7 desktop via USB 3.0 and even USB 2.0 ports. It also works fine on a 2010 Samsung laptop running Windows 7 with USB 2.0 ports. But for some reason, on my MSI FX610 laptop running Windows 7 also with USB 2.0 ports, I continue to get an error when I connect the drive.

The error complains that it can't install the driver for it and under Device Manager, Canvio drive, it says "The device cannot start error (10)"

I thought it may be power related so I connected it to a powered hub (5v 2amps) but the same issue. I rebooted, ran sfc, removed/reinstalled all my USB components in DM, but still the same issue.

I did determine that the BIOS detects it and this is without the powered hub. Also, my EaseUS Backup disc also detected it, which is great, because backing up my system was my main reason for needing it to work on this laptop. So currently my system is backing up to the drive as I type this, but I'm still curious why this drive refuses to install on this particular laptop. There are no drivers available on the Toshiba website because it suppose to use the generic drivers provided by Windows as the other computers did without an issue.


My System SpecsSystem Spec
.
11 May 2016   #2
maxseven

Windows 7 Home Premium 64bit 6.1 Build 7601 (SP1)
 
 

Quote   Quote: Originally Posted by Modifyinc View Post
There are no drivers available on the Toshiba website...
Did you mean here the MSI website? You said the FX610 refuses to recognize the drive.

USB 3.0 hardware is new enough and different enough that you will need to search for and find the specialized driver for USB 3.0 that works with your FX610.
My System SpecsSystem Spec
Reply

 USB 3.0 HDD recongized in BIOS, but not Windows




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Cannot access Bios, Please press DEL or F2 to enter UEFI BIOS settings
Hi Guys I restored an image created with Macrium Reflect on my wife's computer (Custom build with Asus P8Z77-V LX mother board) and everything went fine until rebooting when i got to the "Please press DEL or F2 to enter UEFI BIOS settings" then everything stopped. I have tried F2 DEL F8 F12 just...
General Discussion
USB printer cable not recongized
Hello, PLZ urgently , I want to install a canon printer lbp2900 on a labtop with Windows 7 ultimate x64 When I plug it, I receive a message like USB device not recognize. I did try the USB port with a USB memory stick and falsh memory , and the USB port is functioning This printer had...
Hardware & Devices
Flashing BIOS - ROM file does not match existing BIOS size
BIOS problem occured when I upgraded graphicscard, see my other thread. http://www.sevenforums.com/graphic-cards/369892-computer-soundcard-boot-problems-after-upgrading-graphicscard-gtx-960-a.html#post3065951 I started this thread because it is a bios problem. I downloaded the driver 2.09...
General Discussion
I can't access BIOS settings because BIOS assumes Windows is resuming
Good evening! A week ago I reinstalled Windows 7 in EFI mode on my laptop, and now I've got this problem: whenever I turn on my computer after a shutdown, the BIOS says "System Resuming" instead of "Press F2 to enter settings". This makes impossible for me to access BIOS settings. Previously, my...
General Discussion
Windows 7 Stuck At BIOS Cannot Enter BIOS or Change Boot Media
My laptop has no problem before. Recently I try to install Windows XP. First attempt fail, so I change SATA at BIOS from AHCI to Compatible, success. However the partition that I want to install*Windows XP to is not available.* So just to test I choose my Windows 7 partition. Since it want to...
General Discussion
backup drive with W7 boot file is not recongized after installing SSD
Here is the story, I used to run 2 WD Caviar Black 1TB each, I decided to get a 128gb Intel SSD, put the other 2 WD drives over to SATA port 2 and 3 with SSD on port 1. I did not format the WD drives since they both have data on it, port 2 WD still has W7 installation on it. When I started up...
Hardware & Devices


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 19:28.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App