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Windows 7: Dell latitude d630 shuts off randomly

04 Jun 2016   #11
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

You need to look at the individual settings for each "operation", within Balanced,
( i use high and change options to what i want)
They all have time out limits, not sure what balance uses but i suspect that
Turn off harddrive after X(hours), is less than your break therfor it WILL shutdown.

Roy


My System SpecsSystem Spec
.
04 Jun 2016   #12
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

@logo897
Did you ever look in Event Viewer to see if there is any info there that would help ?
If not, see post #4 for the tutorial link.
My System SpecsSystem Spec
05 Jun 2016   #13
logo897

windows xp, 7 home premium 64-bit, 10 on diff hard drives
 
 

Ok, I tested my old hard drive that was on the laptop with windows already on it and it stayed on all night.. it seems only when I do a fresh install on a new hard drive.

I just installed windows 7 on my laptop again and will check my event viewer tomorrow morning, if the same thing happens, again. Thank you all so much.

As for power options, everything was set to stay on no matter what, but I'll check again.
My System SpecsSystem Spec
.

06 Jun 2016   #14
logo897

windows xp, 7 home premium 64-bit, 10 on diff hard drives
 
 

Ok, so I entered my event viewer and it said my laptop keeps turning off in sleep mode, which it is. What I do not understand though, is that I set my computer to never turn off hard disks as well as on my balanced power option, I set it to "never" on all categories.

What is causing this thing to go to sleep?

The event is called "Event 42" Kernal-Power

"The system is entering sleep."

"Sleep reason: System Idle"

...
My System SpecsSystem Spec
06 Jun 2016   #15
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

I don't know why your laptop would sleep if you have all settings set to never sleep.
From an elevated command prompt run this command:
powercfg -energy

Look at the energy-report.html to see what it shows for the info i highlighted below.
I have a desktop, so you might have to also look at what it reports for "not plugged in".

Dell latitude d630 shuts off randomly-w7sleep.png

Also, here is a tutorial you can work through:
Power Options and Sleep Mode Problems


My System SpecsSystem Spec
06 Jun 2016   #16
logo897

windows xp, 7 home premium 64-bit, 10 on diff hard drives
 
 

Quote   Quote: Originally Posted by DavidE View Post
I don't know why your laptop would sleep if you have all settings set to never sleep.
From an elevated command prompt run this command:
powercfg -energy

Look at the energy-report.html to see what it shows for the info i highlighted below.
I have a desktop, so you might have to also look at what it reports for "not plugged in".

Attachment 387709

Also, here is a tutorial you can work through:
Power Options and Sleep Mode Problems
I don't get it... everything is saying that my laptop is set to not sleep, turn off screen, and hard disks. Shall I upload my html file? Will it make it easier?
My System SpecsSystem Spec
06 Jun 2016   #17
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

Yes, you can can upload the file and i'll look at it to see if i find anything that might cause the problem.

1)
Also, you said you installed Windows.
Did you do a Clean Install or did you do a Factory Recovery ?
If you did a Factory Recovery make sure you don't have some "power management" program installed/running that might interfere with your power options settings.

2)
Run a System File Check to make sure you don't have any problems that can't be fixed:
SFC /SCANNOW Command - System File Checker

3)
As a temp workaround you could set the sleep timer to some crazy high number such as 3000 minutes.
That's over 2 days, so it should stay awake overnight, if it uses the power settings.
My System SpecsSystem Spec
09 Jun 2016   #18
logo897

windows xp, 7 home premium 64-bit, 10 on diff hard drives
 
 

Quote   Quote: Originally Posted by DavidE View Post
Yes, you can can upload the file and i'll look at it to see if i find anything that might cause the problem.

1)
Also, you said you installed Windows.
Did you do a Clean Install or did you do a Factory Recovery ?
If you did a Factory Recovery make sure you don't have some "power management" program installed/running that might interfere with your power options settings.

2)
Run a System File Check to make sure you don't have any problems that can't be fixed:
SFC /SCANNOW Command - System File Checker

3)
As a temp workaround you could set the sleep timer to some crazy high number such as 3000 minutes.
That's over 2 days, so it should stay awake overnight, if it uses the power settings.

Hello,

I did a clean install. Now I'm having this problem on my main laptop too! I installed windows 8.1 on it so I can run a program that windows 7 can't and now it says it turns off my laptop because it's idle. This happens every 3 hours when not in use.

Okay, so I cannot officially upload my energy report on my main laptop but I can on my other one..

I don't know what to do anymore.. I'm just going to go to Ubuntu on them to make my life easier.

I apologize for the inconvenience but I really don't have time for this anymore and I have too many responsibilities right now to sit down and spend time on this.

Thank you for all your help.
My System SpecsSystem Spec
09 Jun 2016   #19
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

You're welcome, and it's not an inconvenience for me.
This is a "self-help" forum, and everyone that tries to help does so freely.
Sorry i couldn't give you better help and ideas
My System SpecsSystem Spec
10 Jun 2016   #20
logo897

windows xp, 7 home premium 64-bit, 10 on diff hard drives
 
 

Quote   Quote: Originally Posted by DavidE View Post
You're welcome, and it's not an inconvenience for me.
This is a "self-help" forum, and everyone that tries to help does so freely.
Sorry i couldn't give you better help and ideas
Good news,

Before I posted here yesterday, I configured a few settings that I thought would work. When I gave up, I let the computer run over night and viola! It is still on and running. This is for my windows 8 laptop, haven't gotten to the other one yet. I went to the power settings and I forgot how to change the "sleep" tab in the advanced settings. By default, it said turn off PC after 180 minutes. To make my life easier, I went to the high performance power plan and reduced a few things from there. That's how I fixed it.
My System SpecsSystem Spec
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